Spa Receptionist

**You make it Hand Picked**

Established by Guy and Julia Hands in 1999, Hand Picked hotels has grown organically and through acquisition to become the 5th largest luxury hotel group in the UK - comprising 21 hotels across the UK and Channel Islands. With welcoming and charming service delivered in truly inspirational settings, our guests are encouraged to relax, kick off their shoes and indulge.

**We are currently recruiting for Spa Receptionist **at Rookery Hall Hotel & Spa.**

**Rookery Hall Hotel & Spa **is a 4 Star Hotel with 69 bedrooms. It is a popular wedding, leisure and afternoon tea venue and has a 2 AA Rosette fine dining restaurant.

**About the role**:
Do you enjoy making people feel welcome and at home? Are you looking for a new, local position?

We are looking for a Temporary Spa Receptionist to join our team at Rookery Hall Hotel for 9 months, with the potential of being extended for longer.

Our Health Suite gives that extra touch of luxury, giving our guests some well-deserved ‘me’ time. As a Spa Receptionist you will enjoy making everyone feel welcome and remembered.

This is a full time role and will involves working a variety of shifts between 6am and 9pm.

Early shifts - 06.00am - 2.30pm (weekday)/6.30am-3.30pm (weekend)

Late shifts - 01.30pm -10.00pm (weekday)/ 12.30pm - 09.00pm (weekend)

This is on a rota basis and includes weekends which are shared on a rota basis.

**About you**:

- Most of all, you’ll have a friendly, welcoming and genuine manner
- You’ll be passionate about making our guests feel at home, and will develop a thorough knowledge of our of hotel products and services
- You’ll feel comfortable in a fast-paced, busy environment
- You’ll ideally have previous experience in a similar environment and role, but this is not essential
- You’ll be excellent at building a rapport with new and returning guests
- You’ll take pride in your appearance, as the face of Hand Picked Hotels

**Our** **Benefits include**:

- A competitive salary package
- Company pension scheme with a generous employer contribution
- Life assurance scheme.
- Employee Assistance Program to support you with whatever life throws at you.
- Company Sickness Scheme Benefit.
- 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
- Forward career progression, with access to our In House and external training programs, including apprenticeships and other recognised hospitality industry courses which are all supported by our learning and development team.
- £30 staff stays with Hand Picked Hotels per room Bed & Breakfast & 25% discount on all food & drink. Yes, it’s as good as it sounds
- Annual loyalty awards (like afternoon teas and overnight stays)
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
- Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.