Customer Service Assistant

7 days ago

Kettering, United Kingdom Harrowden Turf Ltd Full time

**Customer Service Assistant**

Harrowden Turf Ltd - Islip NN14

Harrowden Turf Ltd is the UK’s largest grower of Turf, Wildflower and Sedum Matting and distributes through a range of sales channels. The Head Office has created the opening for a Customer Service Assistant role not only covering general sales but also with focus on the various channels we operate.
- Utilise best customer service skills to resolve any customer queries or complaints
- Proactively communicate with other team members to ensure the smooth running of the business

**Requirements / Skills & Experience required**
- Adaptable and flexible approach to work requirements
- Good organisational skills.
- Good timekeeping.
- Strong communication and interpersonal skills.
- Excel, Word, Outlook.
- Customer service experience is essential.
- Excellent telephone manner along with good spelling and grammar.
- Sales, marketing and account management experience.
- Good attention to detail.
- Good problem-solving skills.

**Hours**
07.30am - 4.00pm, 40 hours per week (with ½hr unpaid lunch break), 28 days holiday, including bank holidays.

**Package**
Salary commensurate with experience.
Health and Dental insurance available via salary sacrifice
Auto-enrolment compliant contributory pension scheme.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Employee discount
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

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