Planning Administrator

2 weeks ago

Leeds, United Kingdom Liberty Full time

**Are you an experienced administrator based in or near Leeds? are you looking to earn £26,208.00 per annum?**

**We Can Offer You**:
**Work-Life Balance**: 23 days annual leave + bank holidays, plus flexibility
**Health & Wellbeing**: 24/7 GP access, mental health support, fitness programs, and more
**Training & Growth**: Ongoing professional development to keep you at the top of your game

**Your role**
- Act as the first point of contact for customers, arranging work and putting their needs first
- Monitor and manage incoming work requests from the service centre
- Update IT systems to support reporting and data accuracy
- Coordinate with operatives to ensure work is completed on time
- Work closely with your team and build relationships across departments
- Support service delivery by suggesting improvements where identified
- Undertake administrative tasks to support the wider team
- Allocate resources based on work type and priorities
- Carry out customer satisfaction surveys and follow up on enquiries and complaints
- Ensure accurate recording of planned work in relevant systems
- Capture and coordinate compliance documentation
- Assist the wider Business Support team as required

**What We Need from You.**
- Good level of education
- To be competent in all aspects of administration tasks and have good organisational skills
- Strong administrative skills and ability to operate a computerised database system (ideally Opti-Time)
- Experience in working with Microsoft Office software (Outlook, Word, Excel and Access)
- Ability to work to deadlines and strong communication skills
- Experience gained within a social housing environment is advantageous.

**Why Liberty?**

We’re a diverse, supportive team with a focus on personal development, wellbeing, and making a real difference in the communities we serve. Liberty offers you a chance to work with the best in the industry and continuously improve your skills while enjoying a rewarding career.

Click “Apply” below to join Liberty as our planning administrator We look forward to hearing from you

**Closing Date**: 21st July 2025 (We may close early due to high demand)

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