Customer Sales Advisor
2 weeks ago
Join us as a Customer Sales Advisor in our Osterley contact centre earning £24,300 per annum with incentives on top - you can earn an extra £5,340 on average by smashing targets.
- We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week.
- Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.
- What you’ll do:
- Have great conversations to meet our customer’s needs, letting your personality shine_- Take inbound calls from customers, who are looking to save money and want to make changes to their Sky package_- Be a Sky Ambassador selling the right package to the right customer_- Work 37.5 hours p/_wk_ Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us _most_ you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off_
Training and Development is hugely important to us which is why we’ll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor.
What you’ll bring:
- Brilliant at connecting with people_- Ability to understand our customers’ needs_- A passion for selling_- Creative approach to problem solving_
The Benefits:
- There’s a reason people can’t stop talking about #LifeAtSky. There really is something for everyone with our fantastic range of benefits.
- Individual Lifestyle
- Free Sky TV, along with discounted broadband, Sky Glass and mobile_
Health and well being- Subsidised onsite gym and discounts on external gyms_- Cycle to work scheme_- Private healthcare and Digital GP via Aviva_- Dental and other healthcare options_
Financial wellbeing- Sky pension plan and Life Assurance which gives you extra peace of mind_
Share in the Company success
- Annual _sharesave_ scheme and long service awards_
- In addition to all these great benefits, you’ll have the opportunity to take part in ‘Time to Care’, our commitment to give each colleague the opportunity to volunteer for up to 1 hour per week. All part of Sky’s pledge to help tackle loneliness for our customers and in our communities
Where you’ll work:
Based at our HQ in Osterley, just 10 minutes’ walk from Syon Lane station and we operate free shuttle buses from several surrounding tube stations. We have fantastic cycling facilities, including our bike shop with free servicing and discounted parts. On site you’ll also have access to a choice of subsidised restaurants and canteens, free tea coffee and fruit, hair and beauty salon, Waitrose Local, cinema, parking and prayer room.
Inclusion:
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