Trade Counter Assistant

2 weeks ago

Ashford, United Kingdom GLASS SERVICES LTD Full time

**Glass Services Ltd**

We are a busy, family-run business looking for a new recruit to become part of our friendly team. Situated on the Kingsnorth Industrial Estate, Ashford, we operate from our 30,000 sqft of modern equipped factory premises with more than 40 full-time members of staff.

We are currently looking for someone to join our internal sales team on our busy trade counter. The position offers a diverse and broad spectrum of work which we hope any new recruit would find both interesting and a challenge in learning new skills.

Duties can include but would would not be limited to, welcoming customers and visitors, taking orders, handing over overs ready for collection, fielding phone calls, taking payments and providing friendly advice and information to customers.

The successful applicant be part of a small sales team responsible for handing orders of all shapes and sizes. They will report to the office manager whilst also liaising with the production team on customer queries and technical questions. Attention to detail and a willingness to learn and work to a high standard is essential.

Other essential qualities must include:

- A friendly and positive approach to work
- Be able to use a computer (Training provided)
- Self-motivated and reliable with excellent time-keeping and attendance
- Able to work well as part of a small team.
- Capable of accepting and carrying out instructions when asked
- Own initiative
- Able to adhere to a smoking policy
- Be physically capable of manual handling alone or as part of a team

Applicants will need a strong understanding of sizes (using tape measure) and manual handling techniques whilst adhering to PPE requirements at all times. We offer a bespoke manufacturing service and so the items we produce will vary and each order is unique in size, weight and volume. Training is provided on the job and is progressive with time and abilities shown. Previous experience is a strong advantage but not essential.

Applications with covering letters are always our preference, so we would always advise sending one. They allow us to see a snapshot of you what and what you are looking for in your next job role.

**Job Requirements**:

- Mon-Fri 8am-5pm
- Work accurately to documented works instructions
- Maintain a safe working environment
- Be willing to learn and develop new skills
- Manage workloads

Rates of pay are dependant previous on experience and qualifications achieved and are also progressive with training and milestones achieved.

If you think you have the qualities we are looking for, then we would love to hear from you.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£26,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Ashford, TN23 6LN: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

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