Lead Employment and Training Consultant

The Growth Company’s (GC) Employment team have an exciting new opportunity for an IPS (Individual Placement Support) Lead Employment and Training Consultant to facilitate the progression of individuals in recovery into employment and sustained employment, by supporting the Service Manager with day-to-day delivery arrangements, including coordinating staffing and delivery resources.

**This role will cover Crewe and Macclesfield and surrounding areas.**

We help to make a lasting difference to the lives of people throughout the North of England and beyond, by supporting individuals and addressing a wide range of wellbeing concerns, including emotional wellbeing needs, positive lifestyle changes, concerns around the family and addressing social isolation.

Our highly skilled advisers and keyworkers work with a range of individuals; from people who have found themselves recently out of work, to those with complex barriers such as physical disabilities, mental ill-health, and debt.

**Key Responsibilities**:

- To case manage customers who have been referred to substance misuse services and provide advocacy, mentoring, advice and guidance and ‘employability’ interventions that meet the needs of individual customers to progress them into employment and sustained employment.
- Observations are completed within the required timescales, detailed caseload reviews are carried out, supporting and develop staff within the office to achieve their own targets.
- Deliver training/information sessions to ETC’s as required, run team meetings in the absence of the service manager, deal with customer complaints, ensure monthly performance is recorded and a high level of attention to detail is used to ensure minimum errors.
- Ensure that there is rigorous adherence to contract compliance and that robust checks are carried out on the information inputted (CRIS); and train staff where needed to ensure information is correct.
- Carry out both one to one and group activities as part of customer interventions including initial assessments, inductions, and personal development and job search sessions.
- Seek ways to continuously improve service and own performance and report to Manager on this.
- Networking, marketing, and promotion of service to partner organisations and customers.
- Record and Update information on (CRIS) and achieve high standards of compliance.

**About you**:

- Working with customers in treatment for substance misuse and/ or disaffected and marginalized from mainstream services, training, guidance, advice & counselling environments.
- Knowledge in relation to the issues affecting people in recovery from alcohol and drug addiction (5 Ways to Wellbeing i.e. Give, Be Active, Learn, Connect, Take Notice.
- Excellent knowledge of the local labour market, methods of recruitment and growth industries.
- Good knowledge of welfare to work and the customer base.
- Treatment and health providers, National Probation Services, HM Prison environments of training, education & employment opportunities locally & nationally.
- A warm, approachable empathetic style and the ability to establish a rapport and build relationships with customers in recovery from alcohol or drug addiction.

**Skills Required**:

- NVQ level 4 in Advice & Guidance, or equivalent and be willing to work towards appropriate qualifications as required.
- The ability to work under pressure in a high-performance environment.
- Ability to work to Key performance indicators and challenging targets.
- Administration, strong accuracy, numeracy, and literacy.
- Ability to network and promote the organisation, Strong integrity, and data security.
- Time management, problem solving and strong organisation skills.

GC aims to promote a culture of flexibility and agile working. Going forward we will be transitioning to a culture where full agile working will be a feature of many of our roles. We also recognise that there may be a need for more permanent flexibility in your working arrangements and in such cases, we encourage you to have these discussions at the interview stage, to enable your flexible working request to be considered as early as possible.

All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.

**Job Types**: Full-time, Permanent

Pay: Up to £31,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- Life insurance
- Private medical insurance
- Referral programme
- Sabbatical
- Sick pay
- Store discount

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: 4338