Hospitality Assistant

**Due to working time regulations, applicants must be 18 years or over to apply.**

**In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.**

**At a Glance**
- ** Contract Type**:Permanent**
- ** Location**:Bracknell**
- ** Salary Range**: £11.44 - £12.21 per hour**
- ** Partnership Level**:10**
- ** Hours: 16 hours per week**
**Thursday and Friday 16:30pm - 20:30pm**
**Saturday 07:30am - 11:30am**
**Sunday 22:30pm - 02:30am**

**Job Requirements**

**We are looking for a Hospitality Assistant to join our team at the John Lewis Partnership.**

**A key part of this role will be working in a busy Catering team to deliver and maintain high standards of all aspects of catering: service, presentation, operation and food hygiene.**

**Key Responsibilities**

**Including but not limited to**
- ** Take delivery of food stock and distribute as and where required.**
- ** Heavy lifting and carrying of food products and ingredients in a safe manner.**
- ** Stock rotation and storage management.**
- ** Clear waste as appropriate, with consideration forH&S and environmental impacts.**
- ** Assist in the basic preparation of food products.**
- ** Managing the emptying of bins, waste and recycling in the kitchen**
- ** Collecting and washing pots, pans and utensils**
- ** Helping Chef’s keep areas clean and organised.**
- ** Provide a great level of service and consistently promote products to customers.**
- ** To be a brand ambassador by being a warm and friendly Partner who provides a consistently outstanding customer experience that is unrivalled in the marketplace.**
- ** Monitor and reduce wastage through correct ordering and record keeping**
- ** Ensure all counters and coffee stations are replenished and presented consistently and in line with agreed standards**
- ** To resolve customer queries or complaints at the first point of contact**
- ** Full compliance with John Lewis Partnership Catering policies and legislation**
- ** Full compliance with Health and Safety Regulations**
- ** Carry out due diligence tasks and keep accurate due diligence checks and records**
- ** Ensure the vending operation delivers outstanding service to meet Partners needs.**
- ** Ensure that fresh food, snack and hot beverage machines across the site are replenished and in a good working order**
- ** Ensure food safety requirements are maintained.**

**Essential skills you’ll need**
- **
Food Safety Level 2 (or happy to undertake training)**
- ** Operational experience in PDRs (Partner Dining Rooms) / canteens or hospitality**
- ** Demonstrasontaiblity experience using initiative**

**Desirable skills**
- ** Food Safety Level 3**

**Benefits of the Partnership and the role**:

- ** ️ - Full - time working holiday entitlement 22 days holiday, plus public and bank holidays**-**:

- Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy**- **Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not**- **You’ll get Partnership discount in store and online once you complete Probation. That’s 25% off in John Lewis & Partners (12% off electrical products) and 20% in Waitrose & Partners. You’ll also be able to nominate someone you live with to share your discount**- **Simple cycle to work support scheme**- **We’re really proud of our exclusive hotels based in some of Britain’s most beautiful areas and once you’ve been with us for three months, you’re welcome to explore them**

**Next Steps**
- ** You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.**
- ** Thanks for your patience in the meantime and for showing an interest in joining JLP.**

**You can view a copy of the full job outline here (internal only)**

**Internal use only**

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