E-commerce Administrator
5 days ago
Based within our Warehouse Team on the Sherburn in Elmet Industrial Estate - LS25 6ES
Pecan Deluxe Candy (Europe) Company Ltd is a wholesale confectionery and bakery Company supplying hundreds of businesses worldwide. We are a small family-owned Company, passionate about providing bespoke tailor-made products and we are proud that our clients include numerous well-known ice cream brands. Our range of products include cookie dough, moulded chocolate, fudge, honeycomb, sauces, caramelised nuts, brownies and sponge cake pieces.
This is a great opportunity to work as our Bling E-Commerce Administrator, within a busy warehouse environment. Day to day you will be involved in:
- Reviewing orders received and updating relevant systems
- Ensuring stock levels are maintained and available for customers to purchase
- Tracking deliveries and minimising delays
- Liaising with customers to ensure at all times we deliver high standards of customer service
- Building relationships with couriers (currently DPD & Fedex) to ensure efficient service levels
- Handling complaints raised e.g. late deliveries, non-delivery, incorrect order
- Supporting the wider team with administration support and the despatch of products as and when required.
At all times, you will be dedicated to ensuring our customers receive their deliveries on time and to a high level of satisfaction in line with our Company values.
This role will involve using Sage and SAP Business One as well as Microsoft Outlook and Excel, so IT experience and the ability to learn new systems is essential. You must be highly organised and have a good level of attention to detail and accuracy.
The working hours for this role are 40 hours, Monday to Friday, 8.30am to 5.00pm.
To ensure we deliver on our business objectives, we expect all applicants to be able to work in line with our Company values of We Operate with Integrity, We Care and We Grow Together. So, if you have the right attitude to work, we want to hear from you.
**Job Types**: Full-time, Permanent
Pay: £27,040.00 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
**Experience**:
- Administrative: 2 years (required)
Work Location: In person
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