Night Concierge

We're seeking a Night Concierge to join our dedicated team at our Oasis House service, in Northampton. This is a full-time role working 42 hours per week, 8pm-8am, including every other weekend on a 2 days on, 3 days off rota.
This is a fixed-term contract up until September 2025.
Oasis House provides temporary accommodation to rough sleepers, offenders and those that have fallen on hard times. Our residents often have complex needs ranging from substance misuse, antisocial behaviour, learning disabilities and mental health needs.
You'll be an open-minded, approachable person who is able to communicate with diverse groups of people.
It goes without saying you'll have experience dealing with challenging behaviour, with the ability to remain fair and assertive, in order to reach solutions and overcome challenges.
You'll be self-sufficient with the ability to manage multiple priorities as you will be expected to work autonomously.
We're also looking for you to be able to use a range of IT programmes (Microsoft Word, Outlook and Teams).
Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.
We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).
We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.