Global Programmatic Manager

**Company Description**

We think big. And act bigger. Stay versatile and interconnected. We approach everything with an inventive spirit and rigorous mindset. Individually we’re great, but as a team we’re unstoppable. Together, we seek out opportunities, frame problems and solvecomplex challenges. Our collective brilliance exposes breakthroughs. Our capability unleashes creativity. We pursue a new perspective and deliver a new kind of ROI.

Zenith Global are the central team, primarily based in London, supporting our local Zenith markets, leading new business efforts, developing thought-leadership, and driving network development for our 250 offices across 95 countries with over 8,000 staff worldwide.

We house a large team of multi-faceted communications planners, digital and innovation specialists and client leadership teams. Our global client portfolio comprises a range of category leaders including Reckitt, TikTok, Edrington, Coty, Electrolux and Nestlé.

The Global Programmatic Account Manager for Reckitt is a unique role, ideal for someone with a strong trading background that is looking to spend less time in platform and more time on team coordination, client servicing and thought leadership.
- You’ll work across an exciting multi-market client and be responsible for contributing towards the success of the hybrid model we have with this client whereby Zenith do the activation, and Reckitt do the planning.
- The role will focus on indirectly overseeing campaign managers based abroad in Argentina and India, support with coordinating the team and ensuring best practice is adhered to.
- While you may not be involved in managing campaigns day to day, the AM role will involve delivering and encouraging best practice implementation for optimisation and campaign set up across a variety of exciting demand-side platforms including DV360, WalmartDSP, Amazon and DV360.
- You’ll deliver thought-leadership to clients, maintain a top-level view of programmatic strategy, develop strong relationships, identify new opportunities or potential weaknesses/limitations of strategies, and communicate this effectively.

**Responsibilities**:

- Work with Reckitt to deliver highly accurate and timely Programmatic campaigns across an array of DSPs including DV360, Amazon, Walmart, and Google Ads.
- Oversee a team of Campaign Managers and support them in ensuring smooth coordination of campaign requirements such as assets and tags to ensure timely campaign setup.
- Day-to-day account management - Including items such as monthly reconciliation, client queries and new account setups.
- Attend meetings and lead communications with day-to-day client stakeholders.
- Support the team in managing expectations around delivery of campaigns and optimisations
- Find solutions to operational challenges that may arise
- Attend all weekly reporting and update calls for all markets
- Proactivity seeks feedback and opportunities to deliver improved practices
- Educate your team to enable them to grow and develop both as individuals and as a collective.
- Implement and develop efficient standard processes across the team to streamline tasks.

**Other**:

- Understand and effectively communication the Zenith Global Programmatic proposition, technology and processes as related to the current and prospective agency accounts for which you are responsible.
- Support the Programmatic Account Director on areas that will further the Zenith Global Programmatic team’s development and product offering.
- Support with encouraging a culture of knowledge sharing
- Build training materials and best practice documentation to cascade down to the team
- Create and present case studies which showcase strong performance and innovative solutions
- Attend relevant internal, client, media owner and technology partner meetings and events as appropriate
- Contribute to new business initiatives and workflows (i.e. written proposal submissions, idea development, pitch slides and account transitions)
- Design measurement solutions which showcase the efficacy of campaigns

This position reports to the Programmatic Account Director

**Qualifications**
- Minimum 3-4 years’ experience within programmatic
- Self-driven, results-oriented, solutions-focused with a positive outlook
- Proficient in major DSPS (i.e. Google’s DV360, Amazon AAP, Tradedesk) and extensive knowledge of the RTB and wider programmatic landscape
- Effective at people management and compliant with following policies and practices in line with the talent team. Good knowledge around recruitment, performance management best practice, motivation, development plans and issue resolutions
- Advanced presentation skills
- Advanced communication and writing skills - working across the team, within the wider agency, with clients and media owners
- Strong analytical thinking and mathematical skills (knowledge)
- Demonstrated critical thinking and problem-solving abilities.
- Consistently over-delivering on client objectives
- The ability to meet deadlines in a fast-paced environment; working under pressure and prioritise workload
- Excellent project management skills to prioritise tasks on these busy accounts;
- Be confident working with numbers and large amounts of data
- Be able to adhere to processes and best practices
- Highly organized and capable of working independently

**Additional Information**

At Zenith Global, we believe that fostering an inclusive culture where all talent can thrive makes our company stronger and help drive invention in the work we do for our clients better. We also believe it enables a greater idea exchange that fuels innovationand best reflects diverse consumer experiences.