Senior Project Manager

**The opportunity,**

To join one the UK's leading facilities management and professional services company, servicing blue-chip customer base, from banks and retailers, to hospitals, schools and government offices.

**Location** - Worcester and surrounding area.

**About the role**

Reporting to the Head of Commercial, you will be responsible for delivering contestable connections on time and within budget. You will be responsible for liaising with multiple internal and external stakeholders to meet the project programme and the client'sspecifications. You will monitor and forecast project performance and costs, and ultimately control the overall project to ensure desired outcomes are achieved. In parallel you will act as a senior support figure within the project management team, managingoperational and commercial escalations and driving 'best practice' via mentoring of other project managers.

As a Senior Project Manager your role will cover two key areas:

- Managing all aspects of the construction, installation & commissioning of new electricity contestable connections up to and including 33kV
- Supporting the broader project management team with escalation management and learning & development

**Key responsibilities**

Senior Project Managers are responsible for delivering ALL aspects of the project; on time, on budget, and to client's expectations. There is support in place so that elements such as design, Section 50's, civils, etc are undertaken by other internal orexternal parties however, the ultimate responsibility lies with the PM to proactively manage ALL aspects of the project through to completion.

Key responsibilities include...
- Managing a portfolio of projects and undertaking appropriate internal and external reporting to ensure all relevant parties are kept up to date on progress
- Supporting Project Managers and Assistant Project Managers with client escalations, directly engaging where necessary to resolve project issues and complaints
- Driving best practice and team development into Project Managers and Assistant Project Managers via process-focused workshops and project review sessions
- Working with the Business Development and Design teams to ensure designs fully meet client requirements
- Engaging with clients to secure feedback on draft designs to ensure timely submission for approval
- Liaising with and coordinating all parties to ensure timely planning and delivery of the project - and responding to client enquiries in a timely and courteous manner
- Planning programmes of work through engagement with key client contacts and determining agreed milestones, dates, and deliverables - and ensure these are updated throughout project changes to remain current
- Establishing and maintaining financial control of projects (including variations) throughout delivery - and keeping accurate records of progress against budget
- Procuring required labour, within defined budgets, to deliver the project (including relevant third party requirements such as civils, traffic management, and commissioning)
- Preparing relevant, detailed work instructions for all elements of installation works, and ensuring that teams (whether internal or external) are fully briefed on expectations and timescales.
- Procuring and budgeting for the materials and equipment required to deliver the project installation
- Carrying out audits as required on both site activities and third party suppliers - and ensure any non-conformances are raised, recorded, and mitigated
- Ensuring all works in the Public Highway are carried out in liaison with the local authority, and comply with NRSWA and HAUC Specifications
- Liaising with other staff and clients to ensure that all targets and key milestones are met - and ensure any deviations are raised and addressed with all parties
- Ensuring all works are carried out to DNO and IDNO specifications, to ensure audits are successfully passed and final connections take place
- Ensuring all activities undertaken by yourself, and the installation teams meet the correct company procedures, policies, and documentation
- Upselling on existing sites - identifying what additional works could we undertake for a client/developer and helping to secure these opportunities.
- Promoting and demonstrating a culture of Health, Safety & Quality at all time as well as managing project related Health & Safety
- Securing client feedback/completion of satisfaction questionnaires
- Photographs of the installation throughout project duration for use in future case studies

**Job Holder Specification**

Senior Project Managers must have at least 12 month's internal project management experience within electrical infrastructure, and be able to demonstrate the successful operational and commercial delivery of at least 10 projects (ICP or EV).

**Essential Education / Certification**
- HNC in electrical related discipline (or equivalent)
- SSSTS or SMSTS Qualification (or equivalent)
- CSCS Qualification (or equivalent)
- Manual Handling certificate
- Emergency First Aid at Work certificate
- IOSH Certificate in managing Health and Safety (or equivalent)
- ECS Qualification (or equivalent)
- Driver's Licence

**Desirable Education / Certification**
- Certificate of competency for DNO's, Electrician or Electrical Fitter
- DNO Authorisations for access
- DNO Authorisations for Switching
- NRSWA Supervisor's qualification
- SAP Qualified

**Essential Skills**
- Focused and self-motivated with the ability to work independently and as part of a team
- Ability to interpret