Reservations Advisor
2 weeks ago
Interval International is a global leisure company with a network of over 3,200 resorts in over 80 countries and offers high quality accommodation and leisure products through its offices in 13 countries. The role will be based in our modern offices in Kingston Upon Thames.
The Job
As a holiday advisor your primary responsibility will be to handle incoming calls from Interval International’s French and US based members and fulfilling their holiday requirements through the promotion and selling of our leisure products. Responsibilities will include:
Identifying the “holiday experience” required by our members and aligning availability to that experience, offering similar alternatives where necessary.
Promoting all company products and services to maximize sales opportunities.
Processing bookings.
Making outbound sales calls to membership data base.
The Person
To be successful in this role highly developed sales and customer service skills are a pre-requisite. In addition, you will have:
French (mother tongue) and English language skills
Good communication skills.
An excellent telephone manner.
First class influencing skills.
Sales and/or call centre experience; travel industry sector experience is desirable.
The Hours
37.5 hours per week.
Monday to Friday working 4.00pm to Midnight plus every other Saturday and/or Sunday (when working on a Saturday or Sunday you will receive the equivalent time off the following week.
The Package
**Salary**: £22,500 per annum (includes late shift & language premium).
**Incentive**: Circa £5,000 but uncapped so there is the opportunity to earn much more.
**Benefits**: Free holiday accommodation*; travel discounts, 20 days holiday rising to 25 days. *After probation as per prevailing policy.
**Note**:
All applicants must have the right to work in the UK before applying.
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