Digital Solution Specialist

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.

SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.

If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.

As a Digital Solution Area Specialist - Modern Work, your focus is winning customers' technical decisions and driving digital transformation through Modern Work solutions. Collaborate in a virtual team to educate customers, demonstrate solutions, and exceed revenue goals. Deepen technical expertise across Microsoft and non-Microsoft cloud technologies_. [This role is flexible in that you can work up to 50% from home._

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:

- You will proactively work with customers to introduce how other workloads could enable digital and AI transformation areas that are aligned with the customer's industry and turns opportunities into deals leveraging your deep understanding of customers' business and its priorities to drive conversations with customers on digital transformation across multiple solution areas, in collaboration with partners and services.
- You will collaborate with Channel Solutions and with a network of partners to cross-sell, up-sell, and co-sell as well as identify and support on-boarding new partners by researching and discussing customer scenarios.
- You will provide analysis of the competitive landscape in the supported solution area to analyze competitor products, products, solutions, and/or services and implements strategies to position Microsoft against competitors in customer communication.
- You will help influence internal and external stakeholders on business planning, rhythm-of-business (ROB) meetings to review and plan for accounts in the assigned territory.
- You will collaborate with extended sales teams, partners, and marketing to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business.
- You will be responsible for managing the end-to-end business of the assigned territory as you conduct forecasting for accounts and develop a portfolio and territory plan to drive intentional selling aligned with strategic priorities.

**Qualifications**:
**Required Qualifications**
- Significant technology-related sales or account management experience
- OR Bachelor's Degree in Information Technology, Business Administration, or related field AND significant technology-related sales or account management experience
- OR equivalent experience

**Preferred Qualifications**
- Extensive technology-related sales or account management experience
- OR Bachelor's Degree in Information Technology, or related field AND significant technology-related sales or account management experience
- OR Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND significant technology-related sales or account management experience
- Relevant solution sales or consulting services sales experience