Account Delivery Lead

2 weeks ago

Aldershot, United Kingdom DXC Technology Full time

At DXC Technology, we’re people first. Why? Because it’s people that get the job done.

We have a flexible, autonomous, and open work culture. It’s successful because we have character: we’re proactive, collaborative, and ambitious; we find solutions, set standards, and make things happen. We’re focused on the future, so we keep our employees at the cutting-edge of their fields with personalized training programs. At DXC, you’ll find opportunities that match your efforts, and a team of good people to inspire you and recognize the important work you do.

With 130,000 employees worldwide, DXC Technology is one of the world’s leading technology services providers.

We are currently recruiting for an experienced Account Delivery Lead to join our expanding on site team based in Aldershot.

The Account Delivery Lead (ADL) works collaboratively with the Programme Manager, Project Managers and Team Leads to ensure contracted services are being delivered to time, cost and quality and any deviations are reported to leadership team as soon as they become known.

The ADL is part of the wider Defence Account Delivery Team and reports into the Top Level Budget ADL.

The ADL is responsible for:

- Overall management of the AMPA programme of work covering both Run and Change activities.
- Working with the Programme Manager, Project Managers and Team Leaders to ensure that any issues are escalated and monitored to completion.
- Coordinating all teams to ensure activities run smoothly.
- Chairing the monthly Account Change Board.
- Running a weekly Programme Meeting
- Attending calls to provide risks and opportunities to the senior leadership team.
- Drives service and quality improvements by ensuring delivery issues are resolved, implementing service and productivity improvements and cost optimization plans.
- Overall responsibility for ensuring both ISO and MAA accreditation is maintained.
- Experience of working with and leading multiple teams.
- Experience of managing projects to cost, time and quality.
- Experience of managing risks and opportunities.
- Ability to manage conflicts and prioritise work.
- Suitability to obtain UK MOD SC Security Clearance.
- Experience of defence and/or air industry process and standards
- Experience of working and leading software development programmes.

Essential personal skills:

- Proactive, self-motivated
- Excellent leadership skills
- Excellent documentation skills, both as author and reviewer
- Excellent communication & organisational skills
- Ability to challenge & provide structured interaction
- Excellent time management skills

If you are looking for a new challenge in an exciting Virtual First international work environment, working with an experienced and supportive team, developing solutions which supports cutting edge of technology, and you want to be part of a diverse team, then we want to hear from you.

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