Hotel Receptionist

1 week ago

Haslemere, United Kingdom Lythe Hill Hotel and Spa an IHG Hotel Full time

We are currently recruiting for a **Hotel Receptionist** to join our Team at voco Lythe Hill.

Voco Lythe Hill is an historic Country House Hotel, the Hotel is set in 20 acres of woodland on the slopes of the Surrey/Sussex Hills and is located on the outskirts of the market town of Haslemere. Voco Lythe Hill offers luxury accommodation, Spa, Gym, Restaurant and private dining rooms and is a popular venue for weddings and events.

Fantastic employee rates with IHG Hotels worldwide.

**Receptionist Main Responsibilities**:

- To have a good knowledge and understanding of all hotel facilities and outlets.
- To maintain a high level of guest satisfaction.
- To ensure smooth check in and out of guests.
- To ensure all reservations for accommodation and restaurants are dealt with in a professional manner.
- Maintain a thorough working knowledge of the Front of House system. (training will be given)
- Prepare guest accounts accurately prior to departure.
- Responsible for the reception float and daily banking.

**Knowledge, Skills & Experience Required**:

- Smart personal presentation and polite and friendly manner
- Great interpersonal skills with excellent standards of spoken English
- Able to work early and late shifts and some weekends
- Good numeracy and literacy skills
- Be able to cope under pressure
- To be polite, well dressed, clean and efficient at all times.

**We’re all about rewarding our team’s hard work, that’s why**

You’ll receive a competitive salary, as well as:

- **Discount of 50% for you and your loved ones stay on all of our IHG Hotels**- also enjoy your favourite food and drink at a 50% discount
- **Free Gym and Leisure Club use**:

- **Comprehensive in-house training program alongside probation**- the chance to further your career across our well-known brands; as one of the industry's top brands, we can provide training and development at each level of your career.
- **A flexible and well thought out schedule and work-life balance**:

- Free meals on duty
- Free parking

Experience is not essential as training will be provided.

**Benefits**:
Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site gym

Work Location: In person

Salary dependent on experience.

Pay: Up to £25,396.80 per year

Work Location: In person

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