Senior Customer Service Liaison

2 weeks ago

Preston, United Kingdom Sliders (UK) Ltd. Full time

**Senior Customer Service Liaison**

Sliders (UK) Ltd - Preston

Circa £25-30k per annum

Permanent

Full time (39 hours)

Sliders (UK) Ltd. are excited to be offering an opportunity for the right person to join our growing team in the position of a Senior Customer Service Liaison role. We offer a great working environment, private health care, and other additional benefits. We have an ever-increasing demand for our high-quality products, and an ideal role for someone looking for a career with an excellent employer.

We are the largest independent manufacturer of doors within the United Kingdom. We operate from a 3.5-acre site at Walton Summit, Preston, and our fleet of 18 HGV trucks deliver around 1000 doors across the U.K. every week. With a turnover of over £16 million this year, we currently employee around 110 staff members across different departments including production, transport, stores and administration.
- NVQ Level 3 or above in Customer service.
- At least 7 Years’ experience in Customer Service.
- Supervisory experience.
- Driven and keen to learn.
- Excellent communication skills (both verbal and written), attention to detail, polite, organised, honest, reliable and punctual.
- Has good teamworking skills and also able to work on their own initiative.
- Able to work at a fast pace and within a fast-changing environment.
- Must be proficient in all Microsoft Programs including, Excel, Word and Outlook.
- Experience of and understanding the manufacturing sector is desired.
- Excellent problem-solving skills.
- Proven experience of working to deadlines.
- General Administration assistance
- Investigate and resolve customer complaints and questions using technical knowledge.
- Maintain excellent customer relationships.
- Maintain thorough and accurate customer service records.
- Plan and arrange appointments.
- Process documentation for relevant items to be despatched.
- Use Dedicated Software
- Work with other stakeholders to ensure efficiency and work is completed to a high standard.
This list is not exhaustive of all the duties required under the role.

Benefits of working with us:

- Great Experience
- A Competitive salary
- Health scheme
- Critical Cover Life Insurance
- Generous Pension Contributions

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

**Education**:

- GCSE or equivalent (preferred)
**Experience**:

- customer service: 7 years (preferred)
Work remotely:

- No

  • Customer Liaison Representative

    2 weeks ago

    Preston, United Kingdom Mitie Full time

    **Job ref: 25455** **Pay rate: £24,102 per annum** **Purpose** This role has been designed to provide a high quality service to our customers by greeting, welcoming and directing them appropriately. You will pride yourself on building and maintaining a welcome and safe atmosphere, as the customer Liaison representative you will be the first point of...

  • Customer Liaison Representative

    2 weeks ago

    Preston, United Kingdom Mitie Full time

    **Job ref: 26640** **Purpose**: This role has been designed to provide a high quality service to our customers by greeting, welcoming and directing them appropriately. You will pride yourself on building and maintaining a welcome and safe atmosphere, as the customer Liaison representative you will be the first point of contact for our clients as they arrive...

  • Customer Liaison Officer

    2 weeks ago

    Preston, United Kingdom M Group Services Full time

    **Morrison Water Services** is currently looking to recruit a Customer Liaison Officer to work on our United Utilities contract in the Northwest As the Customer Liaison Officer, you will form part of the team that delivers the Enhanced Metering project for the United Utilities contract. Which delivers world-class health, safety, environment, and a...

  • Customer Liaison Officer

    6 days ago

    Preston, United Kingdom Community Gateway Association Full time

    **Customer Liaison Officer** **37 hours per week,**based at our gorgeous dockside offices**in Preston** **£29,100.46 per annum** **What will you be doing in this role?** As a Customer Liaison Officer, you will be a crucial link between our tenants and the teams delivering our repairs and improvement works. You will work closely with our tenants to agree...

  • Field Customer Liaison Specialist

    5 days ago

    Preston, United Kingdom Lanes Group Full time

    A leading utility solutions provider in the UK seeks a Customer Liaison Officer based out of their Preston office. This role focuses on facilitating effective customer communication and ensuring satisfaction throughout various operational processes. Ideal candidates will have field-based customer service experience, issued UK driving license, and proficiency...

  • Customer Liaison Officer

    5 days ago

    Preston, United Kingdom Lanes Group Full time

    OverviewEstablished in 2013 Sapphire Utility Solutions has quickly become the partner of choice for many clients across the UK in our chosen markets. We provide award winning services to the clean water, wastewater, gas, multi utilities and the highways sector. We are passionate about working alongside our clients and partners to maintain the utility...

  • Customer Liaison Officer

    7 days ago

    Preston, United Kingdom Lanes Group Full time

    Established in 2013 Sapphire Utility Solutions has quickly become the partner of choice for many clients across the UK in our chosen markets.We provide award winning services to the clean water wastewater gas multi utilities and the highways sector. We are passionate about working alongside our clients and partners to maintain the utility services essential...

  • Customer Service Team Leader

    5 days ago

    Preston, United Kingdom Hamilton Woods Full time

    Customer Service Team LeaderPreston, Lancashire3 months+£17.50 PAYE + holidayHamilton Woods Associates are currently recruiting for a Customer Service Team Leader to work for a housing association in Lancashire within their repairs function. Office working will be required 5 days a week and will be supporting a team of x6 Repairs Advisors and x3 Customer...

  • Customer Service Team Leader

    3 weeks ago

    Preston, United Kingdom Hamilton Woods Full time

    Customer Service Team Leader Preston, Lancashire 3 months+ £17.50 PAYE + holiday Hamilton Woods Associates are currently recruiting for a Customer Service Team Leader to work for a housing association in Lancashire within their repairs function. Office working will be required 5 days a week and will be supporting a team of x6 Repairs Advisors and x3...

  • Customer Service Team Leader

    1 day ago

    Preston, United Kingdom Hamilton Woods Full time

    Customer Service Team Leader Preston, Lancashire 3 months+ £17.50 PAYE + holiday Hamilton Woods Associates are currently recruiting for a Customer Service Team Leader to work for a housing association in Lancashire within their repairs function. Office working will be required 5 days a week and will be supporting a team of x6 Repairs Advisors and x3...