Casual Receptionist

The Receptionist will meet and greet all visitors to the office and support all staff with front of house duties ensuring an exceptional standard of customer service. The role will involve general office administration paying particular attention to detail and displaying professionalism at all times.

**Key Responsibilities**
- Greeting guests on arrival, advising the host and ensuring needs are met in terms of catering and car parking etc.
- Managing incoming telephone lines and redirecting calls
- General office administration tasks as directed by management
- Opening and distributing post and managing deliveries
- Data entry - both company CRM and Excel/Word
- Ordering stationary and general office supplies
- Photocopying, scanning and filing
- Managing a meeting rooms calendar
- Booking of Taxis

**Person Specification**

**Essential Criteria**
- Previous reception experience
- Strong administrative skills
- Excellent communication skills with the ability to confidently deal with clients both face to face and on the telephone
- Impeccable attention to detail
- Ability to multi-task and prioritise work effectively
- IT literate; comfortable maintaining spread sheets and experienced in the use of Microsoft Office; including Excel, Word and Outlook and Teams preferably with a qualification in these platforms
- Smart and well presented at all times

**Desirable Criteria**
- The ability to work independently, be a self-motivator and possess excellent judgement
- A business admin qualification

**The Auckland Project focus**

The Auckland Project works hard to create a positive change for those living, working and visiting Bishop Auckland. We have created a visitor destination in Bishop Auckland, incorporating Auckland Castle (once home to the Prince Bishops of Durham), a Spanish Art Gallery, Faith Museum, Walled Garden, Deer Park, Mining Art Gallery, Auckland Tower visitor centre and Weardale Railway. Our visitor destination and community development programme broadly fits into three areas:
1. The **social environment**: we help individuals and communities by creating a sense of curiosity, hope and faith in themselves and the world around them. We provide opportunities for skills development and partnerships, building a year-round tourist market and supporting small creative industries to thrive

2. The **natural environment**: we protect, sustain and enhance the world around us

3. The **built environment**: we restore and enhance the beauty and historic significance of the buildings, structures and assets in our care.

By working with us, you are helping to ensure the town’s future is as magnificent and vibrant as its past.    

**How to Apply**

**Closing date: Wednesday 8**th** **October 2025**

**Job Types**: Part-time, Permanent, Zero hours contract

Pay: Up to £12.21 per hour

Expected hours: 1 - 30 per week

**Benefits**:

- Employee discount
- On-site parking

Work Location: In person