Patient Services Administrator
2 days ago
HEAD OFFICE
Patient Services Administrator
Patient Services Administrator
Glasgow Hospital | Outpatients | Permanent| Full-time
£19,578 Per Annum
37.5 Hrs per week
Nuffield Health Gym Membership
Access to Healthcare Scheme
Are you passionate about customer service? Then you could join the UK’s leading Healthcare Charity. We’re recruiting great people to our friendly, welcoming Glasgow Hospital. If you have strong experience in a customer-facing role, you could join us here.
As a Patient Services Advisor at our Glasgow Hospital, you’ll bring excellent verbal communication skills and a positive, proactive customer-focused attitude. Thanks to your logical approach and confidence with a variety of systems, you’ll be able to prioritise and manage your workload in a fast-paced team environment. Having experience within an administrative or customer facing environment would be a real advantage.
**As a Patient Services Advisor, you will**:
Provide a warm welcome on arrival to all visitors to the department - patients, consultants and visitors.
Transfer clinic lists, in a timely and accurate manner, onto our Patient Information Management System (PIMS) ensuring attention to detail and checking patient details to avoid creating duplicates records.
Answer telephone enquiries, offering advice and assistance on general enquiries.
Allocating clinic rooms and co-ordinating bookings with medical secretaries, consultants, and other members staff.
Checking in patients and booking future treatment appointments at the desk and via telephone
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With a range of fantastic lifestyle and wellbeing rewards, like gym membership and private healthcare - at Nuffield Health, we’ll take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
It starts with you.
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