Branch Administrator

The Acorn Group is one of London and Kent’s most successful and ambitious property companies. Incorporating Acorn, Langford Russell and John Payne Estate Agents, we now have 40 offices and 20 Divisions. As we expand further, we are currently looking to recruit a **Branch Administrator** to work between our **Acorn** offices in **Swanley BR8 **and* Gravesend DA12.*
**Do you have an interest in property and previous experience in administration? Are you focused on attention to detail with brilliant communication skills and the ability to work to deadlines and managing a busy workload? If the answer is yes; this position could offer you a fantastic opportunity to join an industry leading Property Company and enjoy a career within the Estate Agency sector.**
The highest levels of customer service must be delivered at all times and you will also be able to generate business referrals to our Mortgage Business and to other divisions of The Acorn Group.
As a **Branch Administrator** you will be rewarded with a competitive salary, full training and the opportunity to progress your career in an Industry leading company.
**Essential skills required**:

- Previous administrative experience
- Excellent telephone manner
- Articulate
- Confidence and accuracy in written word
- Customer service
- Strong organisational skills of yourself and others
- Team player

**Key Responsibilities and activities**:

- Provide an accurate and efficient administrative service to sales team
- Input property and client information accurately via in house software system including selecting photographs, floor plan and map.
- Quality control of data input; language, punctuation, spelling, figures
- Undertaking office reporting systems in an efficient and competent manner
- Managing web portals and accuracy of information displayed
- Planning and submission of Property advertising
- Handle correspondence and letters in accordance with manager's instructions
- Provide support to management by undertaking non-sales related tasks
- Provide support to other team members by undertaking front line telephone and face to face customer enquiries when required
- Cost control of stationery and reporting of maintenance issues
- Control of Health and Safety in the office
- Diary management
- Auditing of system and management of applicant records
- Comply with company's standard procedures and all statutory legislative measures affecting Estate Agencies and Financial Services
- Control of window displays and canvassing campaigns
- Attendance to regular meetings with the Team, Manger and others
- To have an impact on securing and developing new business with clients
- To control and manage overdue tasks within the office