Sales Support Coordinator

2 days ago

Blackburn, United Kingdom Cummins Mellor Full time

**My client is looking for an Support Sales Coordinator to work closely with colleagues in Sales, Credit & Risk, and Operations departments, the post holder will provide support for the Sales team throughout all stages of the financing process. Operating within the Customer Service level agreement individually and as a team, providing a positive customer journey. Supporting the Sales people in their management of relationships and helping them maintain and build our ‘share’ from the Introducer, maximizing all new business opportunities.**

**The role...**
- Support for all Sales channels throughout the financing process - pre and post credit through to deal completion.
- To build and develop strong working relationships with all our Brokers and all our sales channels.
- Chasing credit decisions, working closely with the Credit team.
- Assisting with conditions precedent on accepted deals, working closely with credit and risk and credit compliance.
- Following up acceptances and estimated close dates.
- Ensure compliance with all relevant legislation and specifically that which relates to Data Protection, Money Laundering and Treating the Customer Fairly (‘TCF’) and attend update training as may be required from time to time.
- Operate within defined policies, processes and controls and delegated authorities.
- To undertake any other duties as specified from time to time in accordance with the Company business requirements.

**About you...**
- A confident, ambitious and stand out character with the ability to build relationships in person.
- Strong understanding and track record of having excellent attention to detail.
- A passion to strongly support our salespeople and customers with market leading customer service.
- Strong time-management skills, with experience of working to tight deadlines and managing multiple priorities.
- Excellent communication skills both verbal and written.
- Expertise of several asset sectors preferable.
- Must demonstrate an ability to work within a team environment.
- Passionate about Customer Service, passionate about the company and our offering.
- A ‘Can Do’ positive attitude at all times.

**What's in it for you?**
- Holidays - 25 days (+ bank holidays)
- Company pension scheme
- Income Protection
- Employee Discount Scheme
- Healthcare cashplan
- Life cover
- Role is office based at our offices in Blackburn, but within our company agile working policy, this role will have the ability to work from home for up to 1 day each week, following an initial training period and in line with business needs.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- Life insurance
- On-site parking
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- No weekends

Work Location: One location

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