Customer Support

1 week ago


Ossett, United Kingdom Fleetmaster Group Ltd Full time

**Brief overview of role**

**Working week**

Monday - Friday 09:00 - 17:00 (1 hour lunch)

Total working hours 35 hours per week

**Vacancy description**

Working in a busy office, you will be working within the planning and administration team carrying out duties including:

- Providing administration support for the Key Account’s Team
- Using bespoke IT system for data input and adding files to data records
- Booking Training courses and sending confirmations out
- Photocopying, scanning and sending out information to Trainers

**Desired skills**
- Able to use own initiative
- Well organised
- Good Customer Service and communication skills
- Strong IT skills
- Ability to work under pressure
- Ability to prioritise and multi-task
- Efficient in the use of Microsoft Office functions such as Outlook and Excel

**Personal qualities**
- Excellent telephone manner
- Hard working and can adapt to flexible working situations
- Attention to detail
- Keen willingness to learn
- Honest and reliable

**Qualifications**
- Maths GCSE A* - C, 9 - 4 or equivalent
- English GCSE A* - C, 9 - 4 or equivalent
- IT qualification desirable but not essential

**Salary**: £19,000.00-£21,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Ossett: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person



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