Customer Service Advisors
2 weeks ago
**Customer Service Executive**
**5 weeks training on site in Bedford, then the role will become hybrid working**
**Temporary to Permanent**
**£10.00 plus monthly incentives to earn extra money**
**£10.43 once you have passed 6-month probation period**
**All equipment provided, once you are homeworking**
Do you enjoy being on the phone? Do you get excited about helping customers? And would you describe yourself as a naturally friendly and helpful person? We are seeking enthusiastic, hardworking people to work within a successful Customer Service team
**Shift times available for you to choose from**
09:15 - 16:15
10:00 - 17:00
11.00 - 18.00 x 4
5 out of 7 days per week including some weekends
**Job responsibilities**
- First point of contact to all customers
- Investigate customer problems and be able to solve them quickly and efficiently
- Schedule engineers
- Accurate data entry
- Build and maintain great relationships with both customers and colleagues
- Work to KPI's and team targets
**Experience required**
- Experience within customer service is essential
- You must be positive and friendly with the ability to build rapport with customers easily
- Must be self-motivated and a problem solver
- Must have strong communication skills
**Benefits include (Upon being made Permanent)**:
- Generous bonus scheme related to both personal and team performance
- Up to 15% pension contributions - based on employee contribution of 5%
- Life assurance policy
- 28 days annual leave (including bank holidays)
- Discounted shopping vouchers
- Discounted gym membership
- increases dependant on personal performance and attendance
Tate is acting as an Employment Business in relation to this vacancy.
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