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Barista/customer Service

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London, United Kingdom Starbucks Full time

A Starbucks Barista job description typically includes the following elements:
Job Title

**Barista**

Job Summary

As a Starbucks Barista, you will create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages, and products. You will maintain a clean and comfortable store environment and ensure consistency in drink preparation.

Key Responsibilities

**Customer Service**:

- Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication.
- Provide a welcoming experience by greeting customers and delivering personalized service.
- Resolve customer concerns quickly and efficiently, with a focus on customer satisfaction.

**Drink and Food Preparation**:

- Prepare and serve high-quality beverages and food items consistently by adhering to all recipe and presentation standards.
- Follow health, safety, and sanitation guidelines for all products.

**Store Operations**:

- Maintain a clean and organized workspace to ensure efficient service.
- Restock supplies and manage inventory, ensuring availability of products during shifts.
- Operate cash registers, handle cash, and process transactions accurately.
- Adhere to all company policies and procedures.

**Team Collaboration**:

- Support other team members in completing tasks and fostering a positive team environment.
- Communicate effectively with team members and managers.

**Product Knowledge**:

- Develop a thorough knowledge of Starbucks menu items and be able to make recommendations to customers.
- Stay informed about new products and promotions.

**Personal Development**:

- Seek opportunities to learn and grow within the role.
- Take initiative to improve job performance and achieve personal and professional goals.

**Qualifications**:

- Previous experience in a customer service role preferred but not required.
- Ability to work as part of a team and build positive relationships.
- Excellent communication and interpersonal skills.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Flexibility to work various shifts, including early mornings, evenings, weekends, and holidays.
- Passion for the Starbucks brand and commitment to delivering an exceptional customer experience.

Work Environment
- Fast-paced and dynamic, requiring quick thinking and adaptability.
- Continuous interaction with customers and team members.

**Benefits**:

- Competitive pay and benefits package.
- Opportunities for career growth and advancement.
- Employee discounts on products and beverages.
- Flexible scheduling options.

This description outlines the key duties and responsibilities associated with the role of a Starbucks Barista. Depending on the location and specific store needs, additional tasks and responsibilities may be assigned.

**Job Types**: Full-time, Part-time, Permanent

Pay: £11.70 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Store discount

Schedule:

- 10 hour shift
- 8 hour shift
- Flexitime
- Weekend availability

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Barista experience: 1 year (preferred)
- Hospitality: 1 year (preferred)
- customer service: 1 year (preferred)

Work Location: In person