Customer Success Account Executive- Dental

4 days ago

Sheffield, United Kingdom Agilio Software Full time

**CUSTOMER SUCCESS ACCOUNT EXECUTIVE- DENTAL**

**JOB DESCRIPTION**

**Background**:
Agilio Software Group is the UK’s largest provider of back office, compliance, and workforce solutions in primary care and dental.

We have ambitious and exciting growth plans and are looking for talented individuals to be part of our journey.

**Job purpose**:
We are looking for an experienced, proactive, and professional Customer Success Account Executive to join our fast-paced Customer Success department to manage client accounts and provide support and training to our vast client base.

This is a great opportunity to broaden your customer service knowledge and experience in a successful and growing business in the healthcare and SaaS industry.

**As a Customer Success Account Executive, you will be responsible for**:

- Managing and maintaining client accounts through regular reviews and appointments
- Dealing with client enquiries and queries through the members support line
- Have an in-depth knowledge of all our cross products to provide support and training to our members
- Reviewing and building relationships with subscribing clients
- Assisting with the onboarding process
- Providing information about Agilio’s services and products to generate referral to our New Business Team

To be considered for this role you will have previous experience in a Customer Service role and be passionate about providing exceptionally high levels of service.

Previous experience in the dental industry would be of benefit but not essential.

**Additional Information**

This is a full-time role based in Sheffield. Tuesday to Thursday office based and Monday and Friday remote working will be considered.

Job type: Full-time, fixed term maternity cover

**Salary**: Competitive salary and generous benefits
- Income Protection
- Life Assurance
- Enhanced pension
- Health Cash plan
- 28 days annual leave + bank holidays
- Sick pay scheme
- A range of flexible benefits available through our Agilio Flex portal

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