Sneaker Authenticator

**_Help shape the next generation of ecommerce for the next generation of consumer._**

**About the team**

Playing on the global Dream Team. Our Operations and Supply Chain team span the world in our Authentication Centers in the United States, Canada, the United Kingdom, the Netherlands, Hong Kong - China, Japan, South Korea, and Australia. This distributed team delivers on our brand promise of trusted authentic and high-quality merchandise across many growing product categories for our valued customers. In addition to delivering these customer experiences, our Team Members embody and represent the current culture. Our support teams are building an elite tech-driven supply chain across the fields of Forecasting, Planning, Network Modeling, Transportation, Operational Excellence in Environmental Health & Safety, Sustainability, Quality, Continuous Improvement, Analytics, Industrial Engineering, Automation, Robotics, and operations. We seek to shape the future of commerce with our tech-driven supply chain. We are driving innovation and customer-centric supply chain solutions for our dynamic business model. If you want to help shape the future of commerce, come join us at StockX.

**About the role**

The Sneaker Authenticator inspects sneakers to ensure they meet the standards and conditions
of StockX and are authentic. This person will work closely with our operations and customer
service team to ensure we deliver an outstanding customer experience. In addition, this role
supports the documentation of our authentication guide and helps to develop our growing team.
Your work will be fundamental to the success of the business, ensuring that StockX delivers on
it value proposition of delivering authentic items to customer.

**What you'll do**
- Inspect and process sneakers adhering to strict standards of condition and authenticity
- Assist with building product authenticity guide
- Proactively work with customer service and other team members to improve process
- Support operations team in unloading trucks, palletizing boxes, opening boxes when needed

**About you**
- Minimum of 3 years of experience in retail, customer service, operations, or a similar
environment
- Proven experience in reviewing and authenticating sneakers
- Product knowledge of sneaker manufacturing and illegitimate shortcuts
- Strong attention to detail and accuracy
- Ability to work well in teams and good communication skills
- Comfortable in a fast-pace, entrepreneurial work environment

Location: Acton London

Working Hours: Shifts

**About Us**

In a world where consumers increasingly value self-expression and individuality, the market for hard-to-find fashion, collectibles, and electronics has never been hotter. Our global platform offers unique access to current culture while our data-driven, bid-ask model provides buyers with the real-time visibility to know they're getting a fair price.

With key leadership and an inspiring vision in place, we believe we're poised for significant growth: into new product verticals, new audiences, and new geographies. To get there we're looking for flexible, all-in teammates who are excited by ownership and the opportunity to take on emerging challenges.

If you're a doer who's ready to solve tough problems with plenty of laughs along the way, we'd love to hear from you. We welcome, embrace, and respect all dimensions of diversity. We're committed to creating an inclusive environment where all team members are valued, supported, and respected—and no, you don't need to know a thing about sneakers or fashion.
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time._