Sales Office Assistant with Logistics Support

2 weeks ago

Liverpool, United Kingdom Tech Folien Limited Full time

Permanent
Full time
Monday - Friday 08:30 - 17:00
Office based - L24 9GQ
Holidays: 15 days + 5-day shutdown period + Bank holidays
Subject to 3-month probationary period
Start date: ASAP

**Salary**: 19K-25K depending on experience.

The person:
**Must** be Computer literate (outlook, word, PowerPoint)
**Must** be Highly competent with Excel as this is a major factor in the office.
**Must** be a very good multitasker that can keep to deadlines.
**Must** be a team player with excellent customer service skills.
**Must** have good attention to detail.
**Must** be a confident communicator.
**Must **have excellent understanding of unit conversion (Kgs, Tonnes, M2, Linea Meters)
Experience working for manufacturing company is **preferred but not essential.**

**Main Duties**:
Dealing with customer enquiries.
Informing customers of prices and lead times.
Processing orders on sage within a timely manner
Acknowledging orders within specified time frame.
Keeping order records and reports up to date.
Ensuring customers’ requirements are understood and communicated.
Liaising with all departments (Ops Director/ Business Development Manager/ QC/ Production/ Warehouse/ Sister Companies/ Agents)
Support internal & external sales in day-to-day office functions as required.
Placing orders with subcontractors.
Keep customers updated with the progress of their orders.
Answering telephones.
Basic filing and faxing
Using excel to produce different reports.

**Other Duties**:
Organising all despatches. (UK/Exports)
Booking in deliveries with customers
Keeping a record of all transport arranged & the prices paid.
Producing packing lists and other reports for despatch.
Hosting morning meetings with Warehouse & accounts informing them of what is being despatched ect..
Monitoring stock and allocating stock to orders.
Checking of paperwork once despatched.
Working within ISO 9001

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Liverpool: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales administration: 4 years (required)
- Customer service: 3 years (required)
- Logistics: 1 year (required)

Work Location: In person

Reference ID: Sales office assistant with Logistics support

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