Beauty Advisor

3 days ago

London, United Kingdom Space NK Full time

If you love beauty, you’re in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

We currently have a position for a Beauty Advisor to join the team in our Covent Garden store **(30 hours_)_.**

**JOB DESCRIPTION**

The Beauty Advisor’s main responsibility is to achieve sales and KPI’s target, through a customer fist approach. With passion and enthusiasm, they are an ambassador for the brand.

**They must aim to deliver**:

- Our Brand Vision and Mission by living our brand pillars
- A visually inspiring and inviting store environment
- A fully compliant store, adhering to all company processes and polices

**Main Responsibilities**:
**Customer First**
- Delivers a ‘customer first’ experience exceeding customer expectations
- Delivers unbiased customer advice through exceptional product knowledge
- Work as one team to ensure a ‘customer first’ experience is delivered consistently

**KPI’s**
- Exceeds sales targets and delivers LFL growth along with ATV, AUS and conversion
- Exceeds the company acquisition target for N.dulge
- Follows all stock handling policies to ensure stock accuracy and minimise stock loss

**Communication**
- Communicates clearly and concisely with their store team
- Confidently communicates with external business partners, store visitors
- Team
- Fully embraces the team effort and takes pride in achieving a common goal
- Open and supportive of other ideas and opinions creating an inclusive, welcoming and approachable store environment
- Passionate about maintaining own up to date product knowledge and sharing with the team

**Store Operations**
- Understands and adheres to all Company loss prevention practices

**Qualities**:

- Ability to deliver a ‘customer first’ experience
- Ability to understand store targets and KPI’s
- Strong communication skills
- Leads by example
- Values honesty and integrity in working relationships
- Embraces change
- Flexibility to meet rapidly changing priorities and deadlines
- Ability to follow direction
- Positive attitude
- Passionate about beauty
- Ability to use own initiative

If you require any reasonable adjustments as part of our recruitment process, please reach out to us.

All applicants must have the right to live and work in the UK.

**About Us**

If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.

Space NK are an equal opportunities employer.

**How We Will Use Your Information**

Please note that our current system does not use an automated filtering system.

We can confirm that this job advert has been through a gender decoder tool.

**Job Types**: Part-time, Permanent
Part-time hours: 30 per week

Reference ID: BA Covent Garden

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