Customer Assistant
2 weeks ago
**Location: Battersea, South West London**
**Outreach Editor Language Specialist - Communications**
**German and English Speaking**
- Technical support or other problem solving experience required.
- Skilled researcher and comfortable using a variety of online sources.
- Good written communication skills.
- Keen attention to detail.
- Self-motivated.
- Customer service background (Communications team) preferred, but not necessary.
- Perform information validation by calling if required.
- Able to maintain positive attitude and attention to detail when performing repetitive tasks.
- Adaptable and able to learn new projects and processes.
- English fluency is a requirement as all tools, communication, documentation, training, work are in English (English on C2 level (CEFRL), certificate required):
- Can understand with ease virtually everything heard or read.
- Can summarize information from different spoken and written sources.
- Can express themselves fluently and precisely.
- The ability to differentiate different types of meaning in complex situations i.e. direct communications with our customers.
**Job Types**: Internship, Permanent, Full-time, Graduate
**Salary**: £20,000.00-£30,000.00 per year
**Benefits**:
- Childcare
- Company pension
- Employee discount
- Gym membership
- Health & wellbeing programme
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Battersea: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Language**:
- German (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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