Business Support Assistant

2 weeks ago

Newton Aycliffe, United Kingdom Purpletribe for ROC Group Full time

Business Support Assistant
- Newton Aycliffe

**A driving licence and access to a vehicle is required for this role.**

**Experience is desirable.**

**Shift information**

Full Time

Monday - Thursday 9am - 5pm (half hour lunch)

Friday 9am - 4.30pm (half hour lunch)

Our Business Support Department provides a comprehensive, proactive, customer focused business support service to the organization, enabling services to meet their statutory and legal obligations and our business plan.

Business Support Assistant accountabilities include:

- Maintain IT systems.
- To work flexibly across the service, working on a range of activities to provide proactive support to service users.
- To manage a demanding and reactive workload in a responsive way to assist the Executive Assistant to meet key objectives and external regulatory requirements.
- To work with colleagues and team leaders to identify areas for improvement, ensuring the support offer remains appropriate for all service users.
- Liaise with managers to determine staffing requirements.
- Use internal and external systems to advertise job vacancies.
- Ensure compliance with employment and data protection related legal requirements.
- Organise interview procedures as required.
- To assist in developing and effectively managing training systems.
- To allocate training courses as required.

To carry out audit checks as required.

**Information regarding ROC Group**

We are an inclusive Company with a focus on safeguarding and learning and development. We like to recognise a job well done, for example, through our in-house ‘Tell on your Team’ recognition system.

The Transitions team is a small team and due to the growth of the service, requires the addition of a Specialist Key Worker to assist them. We value honesty, commitment, flexibility, integrity, and a great sense of humour

**Essential Requirements**:
Self-motivated and a positive nature

Self-organisation

Honest and reliable

Ability to listen and empathise.

Ability to assess risks.

Effective communication skills: recording and report writing and verbal communication.

Awareness of non-verbal communication i.e., eye contact and personal space etc

A professional and caring value base i.e., consistency and empathy

Working individually and within a team

Computer literate

**Benefits**:

- Paid for DBS
- Westfield Health Cash Plan & Rewards
- Profit share scheme
- Refer a friend bonus.
- Recognition scheme
- Credit Union Saving Scheme
- Intensive induction and full training
- Holiday increases for length of service
- Comprehensive learning and development program

**Job Types**: Full-time, Permanent

**Salary**: £21,233.20 per year

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday
- No weekends

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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