HR Consultant

17 hours ago


Glasgow, United Kingdom Serco Plc Full time

HR Consultant (12-month FTC)
Caledonian Sleeper Limited, Glasgow City Centre based office
Full time 37.5 hours per week
£45,000 - £50,000 + Benefits

We have an exciting opportunity for an enthusiastic and motivated HR Consultant to join our team on a 12-month fixed team contract to support some exciting people transformation projects. The key purpose of this role is to support the Head of HR and the broader business as the Caledonian Sleeper business transitions into the public sector.

**Main Accountabilities**:
Lead and contribute to key HR projects, such as developing new HR policies and procedures, shaping pay guidelines and success factors, supporting line manager capability, optimising organisational structures, recruitment, and talent attraction

Contribute to the development and delivery of HR strategies

Provide pro-active day-to-day HR support to managers and employees on a range of issues post transition into the public sector including contractual terms, HR policies and processes.

Lead on Performance, Absence and Capability Management cases, liaising with relevant parties such as Occupational Health and HR Shared Services team

Acts as a coach to drive and embed a culture of performance management through close partnership with people managers.

Analyse HR metrics and provide insights to the broader business to inform decision making

Support employee engagement activities across the business teams

Maintain excellent customer service in all areas of work.

Comply with all CSL policies, financial regulations and all HR policies and procedures including Health & Safety and Equality & Diversity

**What you’ll need to do the role**:
Good standard of education and evidence of continued professional development is essential

Level 3 CIPD minimum

You will be confident working with HR Systems, Excel and other Microsoft Office packages and will have a strong attention to detail

Demonstrable understanding of managing change, recruitment, employee relations, performance management, other relevant HR projects coupled with a good understanding of employment law and practice

The ability to work in a fast-paced environment with a varied workload

Excellent communication skills both verbal and written

Good organisational skills and attention to detail to ensure deadlines are met

Ability to create, build and maintain relationships with internal key stakeholders

Willing and able to travel on occasion where appropriate

**What we offer**:
Competitive salary

25 days annual leave

Free Scotland wide rail travel with ScotRail for the employee and eligible family members

Allocation of complimentary tickets each year for Caledonian Sleeper travel

Contributory pension scheme

We are open to discussions around flexibility and flexible working. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Caledonian Sleeper is an iconic brand with a heritage stretching back a century and a half to the early years of Scotland-London sleepers.
Part of an exclusive club, Caledonian Sleeper is one of only two sleeper trains in the UK, and we like to think it is the most scenic Whisking guests from the bright lights of London through the night to the iconic cities of Aberdeen, Edinburgh, Inverness, and Glasgow or to the jaw dropping scenery of the west Highlands of Scotland around Fort William. We are proud to serve the UK’s most remote railway station too, Corrour.
Caledonian Sleeper sets new standards in overnight rail travel, offering a choice of affordable seats, private guestrooms, some with en-suites and double beds, as well as our much-loved Club Car to around 200,000 guests per year.
Serco is acting as the resourcing partner for Caledonian Sleeper Limited which is operated by Scottish Rail Holdings on behalf of the Scottish Government.


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