Sales Consultant

Have you got a passion for Luxury, Beauty, Travel Retail and the desire to dazzle customers and create an incredible customer experience?

We are looking for dedicated individuals to join us as **TR Sales Consultant** in **London Heathrow T5**.

This is an amazing opportunity to work for a luxurious, global beauty brand We are looking for a dynamic and passionate Individual with a strong sales, beauty and luxury background.

You will be responsible for delivering exciting and unique customer journey for travelling passengers in an airport environment and converting them to life-long customers. In order to maximize sales opportunities you will be confident in making connectionswith passengers, passionate about demonstrating the products and determined to win loyalty of repeat business from frequent flyers.

Having celebrated our 50th Anniversary, Molton Brown was born in London in 1971 as an enduring icon of uniquely British style.

Our Brand Pillars: we’re passionate about quality, we treasure our world and we celebrate individuality.

Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumersthe ultimate, quality experience.

Position**:Sales Consultant** - **Full Time**

Location**:London Heathrow T5**

Hours per Week**:37.5 Hrs**

Salary**:Competitive**

**What we offer to our Sales Consultants**:

- A 50% staff discount to use on all of your favorite Molton Brown products
- 22 days of holiday and an extra day off for your birthday
- A generous monthly sales bonus scheme if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Learning and development opportunities within our business and across our brands

**The Sales Consultant role**:

- A Sales Consultant for Molton Brown is the face of our brand, expertly engaging customers and enticing them to come onto the counter to discover our luxurious product lines.
- Providing highest standard of customer service and presentation and creating unforgettable trading theatre with key focus lines.
- Thorough and precise implementation of Visual Merchandising guidelines as per planograms while employing a creative element to displays.
- Energetic tenacity and focus in achieving KPIs.
- Adept commercial acumen in tracking sales vs. budget performance and ability to work and analyze data such as PAX, competitor activity and trends.
- Desire to constantly up skill oneself and drive personal development.
- Occasional work in other terminals within the airport as and when the business requires.
- Pedantic approach to cleanliness and implementing highest levels of standards to the look and feel of the counter.
- Urgency and efficiency of analyzing stock levels, making adjustments to MDQs and using planograms.
- Ability to confidently and proactively build effective relationships with key stakeholders and partners within the airport.
- Leading by example when working with agency partners by setting high standards and supporting with training and coaching.
- Creativity and ability to bring innovative ideas with a clear implementation plan.
- Experience within the fragrance and beauty retail environment is advantageous
- Luxury retail experience is desirable
- Travel Retail / Airport experience is desirable
- Airport is a 24 Hour operation environment, ability to start early in the morning or finish late at night and an occasional overnight stock take is essential.
- High level of personal grooming standards
- An excellent communicator

Being part of the Kao Group has meant we were selected among the World´s Most Ethical Companies for 15 consecutive years, we are a company with a purpose and strong corporate values.

Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. Applications are welcomed from all individuals who have the right to work in the UK.