Credit Controller

1 week ago

Tyne and Wear, United Kingdom Gold Group Full time

**Credit Controller**

**Description**

**We are recruiting for a Credit Controller to be based in Newcastle, NE12. This is a permanent full-time role working 37.5 hours per week. On offer is a competitive salary and benefits package.**

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As a Credit Controller your focus will be to mitigate risk and maximise Cash Collection. This position calls for an excellent communicator and someone who can influence a customer to ensure we achieve on time payment whilst ensuring clear customer service skills.

**What will you deliver?**
- Identifying disputes and recording accurately. Supporting the management of disputes through to conclusion.
- Identify unallocated cash daily, locate remittances, or request copies from the customer to ensure cash in allocated in line with customers' requirements.
- Refund credit balances promptly (where no debt is outstanding) or seek written approval from customer to allocate against outstanding debt.
- Contribute to ensuring the dunning process is executed correctly.
- Constant monitoring and understanding of credit ratings. Recommending changes in credit rating as required.
- Lead weekly calls with Business Unit stakeholders to review and manage due and overdue debt, as required.
- Provide regular and insightful credit management reporting.
- Identify & allocate daily receipts and ensure customer accounts are accurately maintained and reconciled.
- Maintain and update Credit Control DTPs as required.

**What can we offer you?**
- 24 days annual leave increasing to 25 days on completion of 2 years continuous service (+ public holidays)
- Birthday day off
- Flexible working
- Holiday purchase scheme
- 2 days annually for volunteering
- Free parking on site
- Life Cover equivalent to 1 times annual salary
- 24/7 Employee Assistance Program and access to mental wellbeing app
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes

**Qualifications**

**Who are we looking for?**
- Previous Credit Control experience
- Excellent numerical and analytical skills
- Good knowledge of Microsoft packages including Word and Excel
- Knowledge of SAP financial systems and High Radius systems (desirable)
- CICM - complete or in progress (desirable)

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

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