Client Onboarding Officer

OVERVIEW The Maples Group is a standard bearer in financial and legal services, trusted by many of the world’s largest hedge fund managers, private equity firms and international corporations. Our distinction flows from our carefully curated team: 2,500+ professionals characterised by tenacity, ethics and exacting excellence. Operating in key financial centres across the Americas, Asia, Europe and the Middle East, our international presence offers a unique springboard for career development and cross-cultural immersion. Our side-by-side financial and legal services are similarly ripe for interdisciplinary learning and growth. Who We Seek Our merit-based culture suits professionals in pursuit of boundless careers and lives. Beyond their acumen, team members are collaborative and conscientious, bringing a healthy sense of drive and purpose to each interaction and to all aspects of their work. About the Role The Client On-Boarding Officer reports to the Maples and Calder Jersey Partners and will be managing the Know Your Client due diligence and general operational compliance process for clients and matters of the firm in order to ensure that it is at all times compliant with the provisions of relevant compliance legislation and regulations in Jersey. Primary responsibilities include: - Attend to Know Your Customer ("KYC") related queries received from relevant Maples employees, KYC parties and/or the Jersey Compliance Team - Establish strong communication lines with relevant Maples employees, in particular the Legal Team, Finance Team and the Compliance Team in order to ensure that the matter lifecycle is managed in accordance with the firm’s suite of Compliance policies and procedures - Ensure that compliance queries from the Legal, Finance and Compliance Teams are dealt with professionally, efficiently and in a timely manner - Evaluate new clients and related KYC parties in order to understand the nature of business, ownership and control structure and identify any higher-risk areas - Ensure that: - Appropriate KYC documentation for clients and KYC parties is obtained in compliance with Jersey standards; including verification of ultimate beneficial ownership - KYC documentation is maintained in accordance with internal policies and procedures - Enhanced Due Diligence policies and procedures are followed wherever higher-risk triggers are identified, escalating the matter to the Compliance Team, as appropriate - Clients and KYC parties have been entered into the internal KYC system - The Risk Assessment Forms are completed accurately within the required SLAs - Non-compliant clients and KYC parties are identified and reported to the CO as appropriate and that steps are taken to remediate outstanding KYC information in an efficient and timely manner - Conduct periodic reviews and manage the periodic review schedule - Monitor the closure status of matters post-billing and dealing with the Compliance requirements for client billing queries - Conduct manual screening on related third parties using the firm’s screening solution, escalating potential true matches to the Compliance Team - Assist the Compliance Team in reviewing first-line Financial Crime Compliance policies and procedures to ensure that they comply with relevant jurisdictional AML, CTF and Sanctions requirements - Identifying, assessing and addressing, where possible, KYC issues requiring escalation to the Compliance Officer - Dealing with any other compliance-related queries as assigned by the Legal Team EXPERIENCE What You Bring - 2-3 years' experience in international legal services or financial services, ideally working with multiple jurisdictions - A robust understanding of KYC / CDD requirements and on-boarding procedures - Must show strong attention to detail - Be comfortable working with time constraints and deadlines - Be able to become self-sufficient - Be an effective written and verbal communicator - Strong prioritisation skills - Enthusiastic and quick learner - Proactive and solutions-driven - Ability to work across different areas of the business - Ability to spot opportunities to increase operational effectiveness and efficiency - Knowledge of offshore jurisdictions would be an advantage BENEFITS & REWARDS The most enduring professional relationships are reciprocal relationships. The Maples Group prioritises employee health and wellbeing. Depending on your location, we offer a range of benefits, including: - Comprehensive health coverage (medical, dental and optical) - Competitive vacation packages - Educational assistance and professional development programmes - Savings or pension plan - Life insurance - Travel insurance - Global mental wellness programme - Sports clubs and social events ABOUT MAPLES GROUP Over five decades, the Maples Group has grown from modest beginnings into one of the world's preeminent professional services firms, offering specialised fiduciary, fund administration, regulatory and compliance, e