German Speaking Reservations Agent
2 weeks ago
Our client, a private members club that operates clubs, hotels, and venues around the world, is looking for a German speaking Reservations agent to join them in their London office due to the rapid expansion of their team. In this role you will be providingan outstanding customer experience and will aim to resolve customers queries at first point of contact.
**Your responsibilities will include**:
- Be commercially aware and able to offer recommendations on services
- Handle overdue payments and any cancellation requests, in compliance with the company's terms and conditions
- Support other departments with administrative tasks, working with different teams across Europe
**About you**:
**Profile**:
- Fluency in German and English
- At least 1 year experience in a customer facing role
- Excellent attention to detail
- Strong administrative skills
To apply, please send your CV in English and in Word format to Kya.
languagematters is acting as an employment agency in relation to this vacancy.
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