Sales Support Administrator

2 days ago

Bury, United Kingdom Utility People Full time

**Summary**: Our client, an
**Independent Commercial Gas Supplier** who are renowned for their innovative products such as
**100% biogas, utility connections** and delivering
**first class customer service** are looking for a Sales Support Administrator to join their expanding sales team. Your primary function is to assist the Sales team with
**administrative tasks**. In this position, you will deal with
**incoming calls,**
**manage sales enquiries**, keep
**sales records**
**and customer records**. Any experience in
**energy / utilities** would be advantageous. If you are an enthusiastic individual, passionate about delivering a quality service and have
**Role and Responsibilities**:

- Completing quality control checks on completed sales and ensuring expected standards are met at all times
- Assisting the diary management of the Sales team
- Assisting the Sales Team Leader in identifying sales opportunities
- Assist the Sales department with aftersales care by liaising with brokers by confirming lock in confirmations and chasing any further documentation required
- Supporting the business by assisting in the preparation of renewal opportunities
- Support the launch of new products and services through effective internal and external communication
- Process price book sales and liaise with brokers to solve sales rejections and queries
- Support back-office in providing aftersales support and customer care
- Support Account Managers (the Sales team) in their day-to-day sales processes
- Generate and submit customer quotations as and when required
- Generate reports as and when required

**Skills and Experience**:

- Industry and Sales Support Experience (advantageous)
- Self-motivated
- Excellent verbal and written communication skills, as well as customer service skills
- Good arithmetic skills
- Computer literate with good Excel and Outlook skills
- Excellent attention to detail
- Good at working as part of a team and individually
- Excellent organisational and time management skills

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