Dental Treatment Coordinator

Position: Dental Treatment Coordinator

Location: Bexleyheath, Kent

As a Dental Treatment Coordinator with our Dental Practice, you will play a pivotal role in ensuring a seamless and positive patient experience. Your primary responsibilities will include:
**Patient Care and Communication**:

- Welcome and greet patients, ensuring their comfort and answering any initial inquiries.
- Act as the primary point of contact for patients, guiding them through their treatment journey.
- Effectively communicate treatment options, procedures, and associated costs to patients.
- Address patient concerns and questions, providing reassurance and support throughout their dental treatment.
- Schedule and coordinate appointments, optimizing the dental practice's efficiency.

**Treatment Coordination**:

- Collaborate with dentists and other dental professionals to develop comprehensive treatment plans for patients.
- Present treatment plans to patients, explaining the procedures, expected outcomes, and financial obligations.
- Assist patients with insurance-related inquiries and claims processing.
- Coordinate referrals to specialists, ensuring smooth transitions and continuity of care.
- Follow up with patients to ensure treatment compliance and schedule necessary appointments.

**Administrative Support**:

- Maintain accurate and up-to-date patient records, including treatment plans and financial information.
- Manage patient billing, process payments, and discuss financial arrangements as needed.
- Ensure timely and accurate completion of administrative tasks, such as filing, data entry, and correspondence.
- Collaborate with the dental team to optimize office workflow and patient scheduling.

**Qualifications and Skills**:

- Previous experience as a dental treatment coordinator or in a dental nursing role is preferred.
- Excellent communication and interpersonal skills, with the ability to build rapport with patients and team members.
- Strong organizational abilities and attention to detail.
- Proficiency in R4 is preferred
- Knowledge of dental procedures, treatment planning, and dental terminology.
- Familiarity with insurance processes and claims management.
- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
- Compassionate and patient-centred approach to patient care.

**Our Practice**:
At Bexleyheath Dental Practice & The Sandford Dental Implant & cosmetic centre, we are committed to providing exceptional dental care in a modern and well-equipped facility. Here's what you can expect:
State-of-the-art Facility: Our practice is equipped with advanced technologies to support high-quality dental care.

Supportive Environment: Join a collaborative team that values open communication and teamwork.

Professional Development: We offer opportunities for continuous learning and growth through training programs and CPD activities.

Positive Reputation: Our practice has earned a strong reputation for delivering excellent patient care and customer service.

We are seeking exceptional individuals to join our team:

- Motivated and Proactive Dental Treatment Coordinators: We welcome individuals who are proactive, organized, and committed to delivering exceptional patient care.
- Team Players: We value individuals who thrive in a collaborative setting, where teamwork and communication are highly valued.

**Salary**: Competitive based on experience.

Pay: £13.00-£15.00 per hour

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking
- Transport links

Schedule:

- Monday to Friday

Application question(s):

- What is your salary expectations?

**Experience**:

- Dental Treatment Coordinator: 1 year (preferred)

Work Location: In person