Macmillan Support Service Coordinator

2 days ago

North Tyneside, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

Macmillan Support Services working within the Palliative Care Teams across North Tyneside and Northumberland community are excited to offer a Band 5 Coordinator post to join their established team.

The post holder will support the team lead in the ongoing development and maintenance of the Macmillan Bereavement and Support Service. The coordinator will offer a listening service and support in a variety of locations across the localities for the benefit of all people affected by cancer, long term conditions and those who require bereavement support. The post holder will be expected to implement and deliver a training programme for staff, volunteers and health care professionals and provide ongoing coordination to our wonderful experienced volunteers who provide patient and family support as well as bereavement support to service users in the community. We are looking for a compassionate, motivated individual with excellent communication and listening skills. Experience of working in palliative care with an understanding of the disease trajectory as well as previous experience in supervising others is desirable.

We are looking for an individual who can work as a self directed autonomous professional offering direct client contact with the ability to work with service users of health/social care.

The use of analytical skills will be required in complex situations to inform decision making and refer clients to appropriate health and social care professionals and/or suggest relevant agency support.

It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role.

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate.High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

See job description.

We welcome an individual that has some creativity and experience in group facilitation and supporting patients/clients when they are vulnerable and in need of some support.

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