Housekeeping - Weekend Room Attendants

2 weeks ago

Bishop's Stortford, United Kingdom Down Hall Hotel, Spa & Estate Full time

**Job Title**: Weekend Housekeeping Assistant

**Reporting To**:Head Housekeeper

Purpose of the Role: To service and maintain correct standards of cleanliness in the bedrooms, the bathrooms and throughout the Hotel.

**Commitment to Excellence: Every member of our team is expected to ensure that the hotel guests comfort, satisfaction and wellbeing is catered for in a friendly, helpful, efficient and personalised manner at all times.**

**KEY RESPONSIBILITIES**:
**To join us the successful Housekeeping Attendant will have;**
- Exceptional standards
- A passion for cleanliness standards
- The ability to work well as part of a large team
- Enthusiastic
- Hard working and dedicated
- The ability to multi-task and work well under pressure
- Your work ethic will raise the bar around your team, and inspire them to take ownership of their role, delivering quality customer service and a guest experience like none other

**Job Function**:

- To service guest bedrooms.
- Replace and restock all items provided for guest use within each room and bathroom.
- To strip and make beds to a quality standard following the trained procedure at all times.
- Service of Bathrooms empty and wash bins, clean bath, shower, basin, toilet and bidet. Clean the floor and all glass surfaces to the highest quality standard.
- Vacuum bedrooms and bathrooms floors to remove all debris including your section of the corridor.
- Dust and polish all hard surfaces to a quality sheen using appropriate cleaning chemicals.
- Ensure your service area is clean and well stocked at all times.
- Report promptly any maintenance issues, scuffs and fabric damage including equipment and light bulbs to your supervisor.

**If working evening duty**:
Offer turndown service to our VIP guests: turn the corner of the bed down, place chocolates on the pillow, place a bathmat and slippers at the side of the bed, replace any used towels, empty rubbish bins and general tidy up, wash used cups and glasses and replace amenities, close curtains and put bedside lamps on.
- Answer any Guest requests in a timely manner.
- Keep all Public Areas and toilets clean and tidy at all times.

**Occasional Duties**
- To carry out regular deep cleaning of all areas of the hotel as directed by the Housekeeper.

Own Transport is essential

**Job Types**: Full-time, Part-time, Permanent, Zero hours contract

**Salary**: £10.90 per hour

Expected hours: 10.90 per week

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- Flexitime
- Gym membership
- Sick pay

Schedule:

- 8 hour shift
- Flexitime
- Weekends only

Ability to commute/relocate:

- Bishop's Stortford, CM22 7AS: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- housekeeping: 1 year (preferred)

Work Location: In person

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