Contract Delivery Officer

**Contract Delivery Officer**(full time, 35 hours per week)

Reporting to the Asset Delivery Manager, you’ll be responsible for delivering projects within Great Places’ annual investment programme—ensuring all work is completed on time, within budget, and to high quality standards. You’ll work closely with internal stakeholders, contractors, and consultants to support the successful delivery of our investment priorities.

We are currently recruiting for x2 Contract Delivery Officers.

**What you’ll be doing**
- Delivering projects as part of the annual investment programme
- Coordinating with customers and the Customer Liaison Officer (CLO) to ensure smooth project delivery
- Managing the performance of external contractors and consultants
- Overseeing contract delivery, including programme progress, financial management, and KPI tracking
- Conducting site inspections to monitor quality and progress
- Analysing property data to support evidence-based investment decisions
- Chairing monthly site or progress meetings and drafting reports to track delivery milestones
- Providing technical advice on building design, materials, and building pathology
- Ensuring compliance with all relevant statutory, legislative, and safety obligations
- Maintaining positive, proactive engagement with customers throughout project delivery
- Representing Great Places at internal (Plumlife) and external stakeholder meetings

**What you’ll need**
- An appropriate qualification in construction or property
- Experience in property or construction, with strong technical knowledge
- Experience managing programmes or delivering projects to time and budget
- Experience in social housing or housing maintenance (Desirable)
- A full UK driving licence
- Understanding of building contracts, tendering, procurement, and commercial management
- Data analysis skills to support investment decisions and reporting
- Strong IT skills and experience using digital systems
- Ability to build and maintain effective working relationships with stakeholders
- Ability to manage multiple priorities in a fast-paced environment
- A strong customer focus and track record of delivering excellent service
- Leadership skills and experience managing people or contractors
- Willingness to take on new responsibilities and develop new skills
- Excellent communication skills—both verbal and written
- Empathy with tenants and residents, and a drive to deliver excellent service

**What we need from you**
- A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing
- A passion to advocate on behalf of people and communities
- Respecting professional boundaries and conducting yourself in a professional manner at all times.
- A commitment to work in partnership with others for the benefit of Great Places
- A commitment to continuous learning and improvement
- Ability to work flexibly and when needed outside normal working hours to ensure service continuity
- An ability to work in uncertainty.
- To be professional and work with integrity, inclusivity, and respect for diversity

**What we give you in return for your hard work and commitment**
- Pension ¦ DC scheme (up to 10% contribution from both colleagues and Great Places)
- WPA ¦ Healthcare auto enrolled at no contribution level with £1250 of savings available - option to increase & add family members
- Annual leave ¦ Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays
- Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’
- Professional Fees ¦ The business pays the cost of one professional membership fee for each colleague
- The Market Place ¦high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
- Ways of Working¦ We offer some hybrid and flexible working
- Health and Wellbeing Initiatives ¦ Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing

Great Places Housing Group exists to improve the lives of the people living in our 25,000 homes across the North West and Yorkshire. We are much more than just a landlord, providing a wide-range of services and promoting partnership work to create vibrant, sustainable communities.

You can find details of our story, our vision and our values **here**.