Clerical Co-ordinator

2 weeks ago


North Shields, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

The post holders should have excellent communication, organisational and interpersonal skills.

Provides an administration and clerical service to the Oncology Day Unit. This would include accessing IT systems to include Chemocare, PAS and other relevant IT systems. However full training and support will be provided.

To provide an efficient administration and clerical service to unit staff, visitors and patients.

To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals.

To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.

To support the ODU Manager/Sister and ensure the smooth daily running of the clinical area.

To assist in the setting up and maintenance of the patient database.

To schedule patient's treatment on Chemocare and defer when required as advised by clinical team.

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals.

To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.

To input data regarding all admissions, transfers and discharges onto Patient Administration System.

To provide an efficient administration and clerical service to unit staff, visitors and patients.

To schedule patient's treatment on Chemocare and defer when required as advised by clinical team.


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