Bank Service Assistant

Are you looking for a better work life balance?

We're looking for Service Assistants to join our Bank team We are looking for cleaning staff, porters, kitchen staff.

This rewarding role will predominantly involve cleaning and housekeeping within our mental health inpatient areas in the Priory Health Park, St Andrews Ward in Wells.

Our Service Assistants are an integral part of the team & help us achieve outstanding care for our patients.

Our St Andrews team are a wonderfully friendly team who will welcome new recruits as they embark on a new career within the NHS. Offering many benefits including flexibility in hours, blue light discount in many retailers and online services and much more.

You will work closely with the Housekeeper, Laundry Assistant, Hotel Services Team Leader and other Hotel Services Staff, Matron, Assistant Head of Catering and where applicable some Heads of Departments.
The post holder will be directed by the Hotel Services Team Leader to carry out a range of duties for the needs of the service.
This includes the cleaning of the work environment following a planned and methodical approach in order to ensure all areas are included.
Examples of areas cleaned are toilets, bathrooms, and patient’s single rooms, ward areas, patient’s day rooms, and lounges, offices, meeting rooms, external patio areas and the immediate external vicinity of entrances, outpatients departments, kitchens and sanitary areas.

As an organisation, the NHS offers a wide range of benefits including flexible working, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.

The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone’s throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.

There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone
- The post holder will be require to resolve fault finding on equipment used or change in cleaning schedules.
- Participate in training as directed by the Hotel Services Team Leader. This would include training in cleaning techniques and mandatory training such as Fire Safety, Moving & Handing, COSHH, and Infection Control.
- Working alongside and supporting apprentices with their daily duties, using a buddy system, ensuring they fully understand all Health and Safety aspects of the role, Trust policies and procedures.
- Complete environmental audits as required to monitor standards of cleanliness.

Finance Responsibility
Catering staff at these sites only
Catering staff will empty vending machine monies for banking at the following sites only:
Bridgwater Community Hospital, Minehead Community Hospital, Shepton Mallet Community Hospital, Frome Community Hospital, South Petherton Community Hospital West Mendip Community Hospital and Wincanton Community Hospital

**The post holder will**:
- Assist in maintaining a safe and hygienic environment in support of patient care by carrying out a range of duties to specific standards and process set out in the Operational Cleaning Manual and HACCP and other Trust policies and procedures, in line with Health and Safety
work Act (HASAWA).

**KEY RESPONSIBILITIES**:
- Porters - See Appendix A
Assistant Housekeeper - See Appendix B
Laundry Assistant - See Appendix C
Catering - See Appendix D

**KEY RELATIONSHIPS**:
- Matron
- Hotel Services Team Leader
- Housekeeper
- Laundry Assistant,
- Assistant Head of Catering
- Sewing Room Technician
- Facilities Manager
- Deputy Facilities Manager
- Ward Team
- Clients / Patients
- Family relatives
- Visitors
- Professional staff

**WORKING CONDITIONS**:
- Physical work forms part of daily practices e.g. moving, bending, and lifting carrying of small items manoeuvring of equipment, beds to carry out tasks.
- The post holder will be required to perform cleaning duties within the kitchen area. This area may become hot when loading or unloading of kitchen equipment.
- The post holder will be required to perform cleaning duties within the laundry area. This area may become hot when loading or unloading linen to the ward area.
- The post holder will be required to place food in hot trolleys and also to manoeuvre hot trolleys.
- The post holder may have contact with patients when delivering trolleys to ward areas.
- May be exposed to distressing circumstance i.e. death on ward or aggressive behaviour by patients / clients families depending on area of work.
- At certain periods of the day the department can get very hot and this can cause unpleasant working conditions.
- Protective clothing (PPE) must be worn when appropriate, complying with the Trust uniform policy.
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