Team Leader

Overview:
The Forward Trust Personal Wellbeing Services deliver a range of interventions within Probation services across Bedfordshire.

We empower people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 30 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

Forward Trust delivers services within the
**Commissioned Rehabilitative Services (CRS)** as part of the Ministry of Justice’s new probation system, procured by Regional Probation Directors to provide flexible, responsive services to help break the cycle of reoffending.

Delivering a range of services under the following categories: Family & Significant Others, Lifestyle and Associates, Emotional Wellbeing and Social Inclusion as a fully integrated, holistic, single service. Supporting the wide range of needs that Service Users experience in relations to relationships and interactions with family, friends and others. Supporting clients to engage in a variety of activities to enhance their Well-Being. We will be providing a flexible, responsive service, delivering a holistic and cohesive set of interventions that are easily accessible to this client group.

What you will be doing?:
You will be working remotely as part of a flexible, multi-disciplinary team, covering a region as a Team Leader in the Personal Wellbeing Service as part of the CRS probation system.

You will be managing a team of practitioners delivering interventions to adult male prison leavers and those on community orders within the Probation services. The support is tailored to individual needs, delivering a range of programmes within the categories of Family and Significant others, Lifestyle and associates, Emotional Well Being and Social Inclusion.

On a daily basis you will be allocating caseloads, managing a small number of complex cases, supporting and developing your team, and ensuring deadlines and quality standards are met. You will be responsible for delivering on performance targets set by Forward Trust and Commissioners. You will support the Service Manager to ensure data accuracy and data submission deadlines are met.

At times you will be the most senior representative available/on site and will be required to deputise for the Service Manager to ensure the smooth running of the service. You will be in a position of trust and building an excellent relationship with your manager will be a priority, as well as collaborative working relationships with partner agencies.

You will be responsible for adhering to the targets set by Forward and the local commissioners. Co-operative working relationships with other partner agencies and probation staff are vital to this role.

On occasions some flexibility will be required in this role which may include working evening hours with prior notice. You may also be required to attend our head office for training.

What we are looking for?:

- Demonstrable experience in the management of teams, performance and development.
- Experience in key relationship management both internally and externally.
- Experience of recruitment experience, and/or data management.
- Knowledge of the criminal justice sector.
- A qualification in Level 3 management or demonstrable experience in a comparable role.
- Can work in fast paced changing environments.
- Has confidence in own abilities and good eye for detail.

What we offer:
**25 days Annual Leave plus Bank Holidays** - (rising to 30 with length of service)

**Contributory Pension Scheme** - Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter

**Death in Service Payment** (2x annual salary)

**Crisis Loans **(if meet qualification criteria)

**Electric Vehicle Scheme** - Allowing staff to achieve savings on vehicle leasing through salary sacrifice/tax efficiency.

**Cycle to Work Scheme** - Allowing staff to achieve savings on bicycle purchase and accessories through salary sacrifice/tax efficiency.

**Season Ticket Loans** - Interest free loans to purchase travel tickets.

**Simply Health** - cash back scheme, that offers:

- Discounted Gym Membership
- Optical - £125
- Dental - £125
- Dental Emergency - £450
- Chiropractor, Physio, Osteopath, Acupuncture - £275
- Chiropodist, Podiatrist, Reflexology - £75
- Consultants, tests & Scans - £450
- Health Assessment - £300
- Private GP apt, dietician consultation, vaccinations - £75
- Prescription Charges - £30
- Stays in Hospital - £20 per day/night
- New baby payment (6 month membership qualification) - £200
- Helpline and Counselling Services 24/7 which includes access to a GP and advice line for legal & financial situations.

**Enhanced Sick Pay policy** - Our policy is generous abov