Payroll Senior

**About the firm and department** **?**RSM is a leading provider of accountancy and consulting services, inclusive of tax, audit and payroll, to middle market leaders globally. With around 3,650 partners and staff in the UK and access to 51,000 people in over 120 countries acrossthe RSM network, we can meet our clients’ needs wherever in the world they operate and offer our staff brilliant and fulfilling careers. Indeed, we were recently "2 star" accredited by Best Companies, achieving the rating of "outstanding organisation to workfor". We also placed second in the "Best Accountancy Firms" category and have been named the UK's 6th "Best Big Company". RSM’s Employer Services help organisations enact their people and talent strategies as well as manage their people challenges using a multi-disciplinary approach in the UK and globally. The team combines RSM’s experts across employment tax, employment legal,payroll, HR, equity reward and global mobility. This alliance of specialists brings clients a unified and seamless service and allows you to be part of a collaborative and cohesive service line striving for excellence, innovation and common goals. Pay and People is the HR and payroll division, delivering cutting-edge and premium payroll software and solutions to an exceptional range of clients. These span from small entrepreneurial enterprises to large corporations, inclusive of top-name brands acrossindustries such as retail, manufacturing, financial services and the public sector to name but a few. **About the role** As a Payroll Senior, you will report to the Payroll Team Leader or Payroll Manager, supporting them with the operation and profitability of the team and client whilst balancing the management of a client portfolio of your own. You will handle escalationsof technical and commercial queries from Payroll Assistants and Executives, and be the primarily cover for the Team Leader when they are not available. You'll ensure accurate and timely outsourced payroll production for various clients in accordance with statutory regulations, focusing on excellent customer service. Continuingly adapting to changing landscapes and with a brilliant infrastructure of specialists,training and technology, you will be at the forefront of payroll, becoming a true expert and consultant. This is a fantastic opportunity to join a growing team at an exciting part of the journey. The variety of projects will challenge you every day, helping you expand your capabilities and grow professionally. You’ll have plenty of opportunity to broaden yourhorizons and discover a culture that nurtures individuality and celebrates fresh thinking Responsibilities: - Managing your own client portfolio. - Completing end to end payroll processing. - Service multiple clients with the focus on support of the team and the Team Leader, to deliver excellent service to our clients. - Assisting with training and development of team members. - Positively contributing to the team and its overall future development and success. - Supporting and covering for the Team Leader when they are unavailable. - Demonstrating company values and setting an example for peers and new staff. - Adhering to internal policies and procedures. The ideal applicant will have significant practical understanding of payroll. This will include strong knowledge of statutory and legislative regulations, including workplace pensions, and proven experience in MS Office, in particular Excel. You will haveknowledge of month-end and year-end returns and balancing with the ability to perform manual calculations, as and when required.You will have previously supported and/or supervised other payroll professionals, contributing positively to a team. The professionalpayroll qualification and/or previous experience of working in a multi-frequency payroll environment are advantageous. Essential competencies: - Passion for excellent customer service and maintaining quality relationships. - Strong attention to detail. - Excellent interpersonal and communication skills, both written and verbal with individuals at all levels. - Ability to work independently and as part of a collaborative team. - Good organisation and prioritisation skills, ensuring stringent deadlines are met. - Flexibility, adaptability, and problem-solving abilities. - Discretion and ability to maintain confidentiality. **Flexible Working** At RSM we work hard to create an environment where our people can make a difference - to themselves, their career, their teams, and to the success of our firm and clients. We support all our people to work flexibly, to manage their family and other responsibilitiesalongside their work commitments; we believe this is key to achieving an inspiring and fulfilling working environment. **Diversity and Inclusion at RSM** At RSM, inclusion and diversity are central to our values. We have an authentic focus on intentional inclusion, enabling our people to feel they can bring their whole self to work and ensuring everyone feels supported, respected and confident to make a valuablecontribution.