Brokerage Officer

**About the Role**

An exciting opportunity has become available to work within the Brokerage Team (Urgent and Emergency Care) and join a great team of Brokerage Officers.

The New Models of Care (NMOC) and Urgent and Emergency Care (UEC) teams have been newly formed following a restructure of elements of the Commissioning directorate.

Both teams work in partnership with colleagues in the Cheshire East Place Integrated Care Board and the Head of Service is a joint role between CEC and Cheshire East Place. The focus of the Urgent and Emergency Care is responding to emergency and emerging situations and demands such as blockages in the health system and market failure while the New Models of Care has a more strategic, longer-term focus on market shaping, commissioning and strategy development.

**Care Brokerage team**

The Brokerage Service coordinates suitable support that responds at the point of need, sources planned provision to ensure we have the right amount and type of quality care and support. To provide timely access to information, advice, and informal support to prevent a hospital admission and help people to have choice and where possible to remain at home.

Key challenges for all teams are coping with increased demand and complexity of need, workforce challenges within the Health and Social Care sector and increasing costs impacting on Council budgets and ability to support a sustainable care market as required by the Care Act 2014.

**Commissioning and contract management (NMOC)**

This team has primary responsibility for market shaping, strategy development and commissioning services from care providers such as Care at Home, Accommodation with Care and the ongoing management of those contracts.

**Urgent and Emergency Care team (UEC)**

The Urgent and Emergency Care teamwork in partnership with Health, Social Care and Third Sector system partners across the place to manage the operational system performance of services including ownership of system risk management, capacity, system flow and lead on place-based programmes of work such as Home First:
The functions of the team are to:

- Prevent unnecessary or avoidable hospital admissions by working across the community and hospital.
- Facilitate safe discharge from local hospitals in a timely manner to the most appropriate setting to meet people’s needs and maintain their independence.
- Design and build a person-centred support package in partnership with the person and there, strengthens and support circles.
- Ensure people are supported in the community post discharge to reduce readmissions.
- Implement national guidance on discharge and drive forward the Urgent Emergency recovery plan.

**Organisation**
- Cheshire East Council

**Location**
- Macclesfield

**Job Category**
- Social Care

**Grade**
- CEC NJC - Grade 6

**Salary Min**
- £27,711 per annum

**Salary Max**
- £30,060 per annum

**Hours per week**
- 37

**Weeks per year**
- 52.143

**Employment Type**
- Permanent

**Closing Date**
- 25/07/2025

**Ref No**
- E3113

Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we are able to offer you a wide range of challenging and rewarding career opportunities.

At Cheshire East Council we are working for a brighter future - together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities.

If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working as part of a team and striving to deliver exceptional service wherever you can, we would especially like to hear from you.

As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future - together.

Brighter Future

**About you**

**You will have**:

- Experience of working within the Care Sector.
- Experience of working with Health would be an advantage.
- The ability to work under mínimal supervision in a fast paced and high-pressure environment.
- The ability to be flexible to the demands of the service.
- Excellent relationship management skills.
- High level of IT skills.
- Undertake duties in accordance with Council Policy and Procedure.

**The Brokerage Team work 2 days per week from Macclesfield Town Hall and 3 days agile working in line with their Team Charter.**

To find out more about our essential and desirable criteria for the role please view the JDPS document.

**What we give in return**:
**ENHANCED ANNUAL LEAVE** - 34 days annual leave (inclusive of Bank Holidays from day 1, increasing to 39 days after only 5 years of service.

**ENHANCED PUBLIC PENSION** - A career average pension (contributions built at t