Customer Experience Advisor

1 week ago


Lytham St Annes, United Kingdom Danbro Full time

At Danbro, we’re passionate about people; putting our customers and employees at the heart of what we do. For two decades, we’ve been working with businesses, contractors, consultants & the self-employed, and whilst we’ve grown in stature over the last 20 years, our company values haven’t changed at all.

A vacancy has arisen for a Customer Experience Advisor within Danbro Workforce Solutions.

**Key Responsibilities**
- Ability to deal with customer queries.
- Provide cover for processes including auto leavers, starters / leavers, home working and references.
- Take ownership of your own development, ensuring that your knowledge is in line with current legislations.

**Qualifications & Experience**
- Good Communication skills both written and verbally.
- Good problem-solving skills.
- Strong attention to detail and accuracy.

**What can we offer you?**
- 25 days’ annual leave plus bank holidays (pro rata)
- Performance bonuses
- Onsite canteen and coffee shop
- Bupa Cash Plan (including dental and optical care) and Bupa Select Health Scheme (including inpatient and outpatient services)
- Pension (up to 4% contribution match)
- Financial services
- Onsite subsidised gym
- Death in service benefit
- Long service award
- Workplace listener scheme
- Free onsite parking

**Job Types**: Full-time, Permanent

**Salary**: £21,255.00 per year

Schedule:

- Monday to Friday

Work Location: In person



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