Customer Service

1 week ago


Kettering, United Kingdom Wynne Consulting Full time

My client is a fast-growing global player within their market sector. Due to continued growth and an established customer base, a gap has been identified within the customer service team. There are many instances within the business where employees have progressed and now work at board level.

There will be a real emphasis on your continued professional development and you will be working along a knowledgeable and supportive team that celebrates each other for their success. Furthermore, with this being a newly created role, there is real opportunity to grow and shape the role.

**Responsibility**
- Build strong relationships with clients.
- Lead and conduct Continuous Improvement processes through analysis of issues coming from the field.
- Acting as a technical lead for aftersales products
- Provide answers to customers by identifying problems, researching answers, guiding customers through
- To undertake administrative tasks associated with service requests.

**Skills & Personality**
- Excellent organization skills and strong attention to detail
- Strong sense of urgency and ability to meet deadlines.

The role comes with an attractive package (Flexible depending on experience) - happy to train and develop someone

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00-£36,000.00 per year

Schedule:

- Monday to Friday
- No weekends

Work Location: One location


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