Customer Service
1 week ago
My client is a fast-growing global player within their market sector. Due to continued growth and an established customer base, a gap has been identified within the customer service team. There are many instances within the business where employees have progressed and now work at board level.
There will be a real emphasis on your continued professional development and you will be working along a knowledgeable and supportive team that celebrates each other for their success. Furthermore, with this being a newly created role, there is real opportunity to grow and shape the role.
**Responsibility**
- Build strong relationships with clients.
- Lead and conduct Continuous Improvement processes through analysis of issues coming from the field.
- Acting as a technical lead for aftersales products
- Provide answers to customers by identifying problems, researching answers, guiding customers through
- To undertake administrative tasks associated with service requests.
**Skills & Personality**
- Excellent organization skills and strong attention to detail
- Strong sense of urgency and ability to meet deadlines.
The role comes with an attractive package (Flexible depending on experience) - happy to train and develop someone
**Job Types**: Full-time, Permanent
**Salary**: £28,000.00-£36,000.00 per year
Schedule:
- Monday to Friday
- No weekends
Work Location: One location
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