Dispensary Team Leader/trainer

**MAIN RESPONSIBILITIES**: Team leading. To co-ordinate and monitor the workflow within the Dispensary, ensuring work is processed to required deadlines and urgent requests are dealt with promptly. To escalate any problems with capacity and demand to the Dispensary Manager. Plan and organise dispensary staff to ensure daily duties are covered such as the topping up of sundries.

Monitor the tracker to ensure work is being completed and signed off. Liaise with ward-based teams to support workload. Ensure the pre-planned rota is adhered too and lunch breaks are taken on time. Operate within the Trusts and departmental policies and procedures, using own initiative and seeking advice from Dispensary Manger as required.

Oversee the rota for the completion of top-ups for the various TTO cupboards across the hospital. Training. In conjunction with the Dispensary Manager and the Clinical Services Education and Training Technician lead on the promotion and development of education and training related to the dispensary this will be for new SATOs and Pre-Registration Student Pharmacy Technicians and Trainee Pharmacists. Under the supervision of the Dispensary Manager lead on the identification of Dispensary training needs and train and assess the competency of dispensary staff.

To undertake audits of the Dispensary as required. Assist the dispensary manager in the completion of probationary period reviews and appraisals by giving evidence of completion of relevant training packages and relevant feedback. Oversee/plan the training/shadowing on the various satellite Pharmacies across the Trust Complete training needs analysis for dispensary-based staff to ensure they are fully competent. Assist the Dispensary Manager to ensure all Dispensary staff are compliant with current SOPs and Mandatory training Dispensing.

To label and dispense prescriptions for in-patients and outpatients under the supervision of a Pharmacist in accordance with local and national policies and any Standard Operating Procedure (SOP) in place To receive prescriptions for patients and carers and verify patient's details To communicate with patients where there may be barriers to understanding or communication difficulties To input prescription data onto the pharmacy computerised record system Enter patients details on the pharmacy system from PAS The preparation of pre-packs and over-labelling of medicines The preparation of worksheets and labels for pre-packing and over labelling Where medicines are unavailable arrange an appropriate follow-up supply and ensure these items are sent to patients where necessary To refer any prescription queries to the dispensary manager or supervising pharmacist Give out prescriptions to patients and carers, referring to a pharmacist or technician if information or education is required To ensure that the dispensary and dispensing stations are appropriately stocked To carry out reception duties including answering of the telephone from staff and patients To undertake the daily rolling stock take and check expiry dates of all medicines held; and advise the purchasing manager of those that are going out of date To file prescriptions, pharmacy orders and other documents as required To supervise other pharmacy assistants as designated by the dispensary manager and / or chief or principal pharmacy technician, following Standard Operating Procedures To participate in effective stock control and management systems for the various areas within the pharmacy To ensure that operational / technical audits are completed within the pharmacy department To participate in clinical audit as part of the multidisciplinary audit process To participate in the filling of emergency drug boxes for adults and paediatrics To implement procedures and deliver in-service training, as required, of other pharmacy assistants within the section To mentor less experienced and trainee dispensing pharmacy assistants. To contribute to the induction, training and mentoring of staff allocated to the department, including pre-registration students and summer students To contribute to the smooth and efficient running of the department, including cover of other staff To maintain safe systems of work at all times, including the knowledge of and abiding by the fire precautions, departmental and Trust safety policies and procedure manuals To promote the professional image of pharmacy within the Trust by ensuring that the standards of dress and behaviour reflects the professional service offered by the department To participate in any training, validation work or competency testing in line with the departmental requirements To participate in the Trust appraisal scheme and to agree training needs in line with continuing professional development To maintain a high level of professional practice To observe the regulations in respect of Health and Safety and Safety at Work Act, COSHH, Data protection Act, abiding by the fire precautions and departmental and Trust