Mental Health Crisis Intervention Workers

1 day ago

Erdington, United Kingdom Birmingham Mind Full time

**Mental Health Crisis Intervention Workers (Talking Space)**

**Erdington,Birmingham**

**£19,571 per annum (pro rata £15,657)**

**30hours per week**

**Evenings and Weekends (covering 5pm-11pm, 7 days a week)**

We are a leading provider of mental health services in Birmingham and the West Midlands. We offer high quality services that support both recovery and wellbeing and we actively work with people so that they can be in control of their lives. With respectfor the individual at the forefront of all the work we do, Birmingham Mind has a well-earned reputation for excelling in quality.

With over 50 years’ experience of supporting people with mental health difficulties within our local communities we always strive to challenge the stigma that surrounds mental distress.

We have been at the forefront of developing a crisis café model as part of the crisis pathway for individuals who are experiencing emotional/psychological distress.

**About the role**:
The Crisis Intervention Worker will be working closely with individuals who are experiencing a mental health crisis and/or episodes of psychological/emotional distress. The main purpose of the role is to assist individuals through appropriate person-centredinterventions to be able to address and help de-escalate their immediate crisis experience.

Listening to individuals in a crisis will be a key aspect of your role and involves focusing, observing, understanding and responding with empathy, genuineness, respect, acceptance, non-judgment and sensitivity.

**About you**:

- Previous experience working in the mental health field, with experience of supporting people to be in control of their lives either in a paid or voluntary capacity.
- Knowledge and understanding of the social determinants that can lead to poor mental health.
- A good working knowledge and understanding of current safeguarding legislation.
- Extensive knowledge of the local community you are working within.
- Excellent communication and team working skills and the ability to effectively utilise the technology available.
- Good knowledge of both Microsoft Word and Outlook.
- The ability to work flexibly including evenings and weekend shift patterns.

**Rewards**:
Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.

**Interviews will take place on Monday 10thOctober202**2

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