Cfrt Advisor Licensing

5 days ago

Eastbourne, United Kingdom Eastbourne Borough and Lewes Council Full time

**Advisor - Licensing**

**12 month fixed term contract**

**Based in Eastbourne and Lewes**

**37 hours per week**

**Band C £26,394- £27,685**

We are seeking an individual with drive and enthusiasm to join our customer focused Regulatory Services team, who work closely with our customers and partners to deliver our Licensing service across Lewes District Council and Eastbourne Borough Council areas.

As an Advisor you will:

- Provide customer focused advice on a range of issues.
- Effectively handle cases in conjunction with Specialist Advisors.
- Provide support to a team of Specialists in managing databases, taking responsibility for the quality of data and for updating the systems and the customer.
- Work with other team members to organise and manage workloads effectively, ensuring that all customer and performance standards and targets are achieved.
- Review and moderate reports and requests, proactively managing and resolving them where possible or referring them to the relevant team or contractor using scripts and processes when required.
- Actively develop and maintain a good working knowledge of the councils’ processes and procedures.

Closing Date 12 noon 08/10/2025

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

Pay: £26,394.00-£27,685.00 per year

**Benefits**:

- Company pension
- Employee discount
- Health & wellbeing programme
- Work from home

Work Location: Hybrid remote in Eastbourne BN21 4TL

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