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Part-time Front of House

2 weeks ago

Llanelli, United Kingdom The pitch family bar and restaurant Full time

**Job Summary**

**Responsibilities**
- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Manage reservations and seating arrangements effectively.
- Provide menu information and assist guests with their selections.
- Take orders accurately and relay them to the kitchen staff.
- Serve food and beverages promptly while maintaining high standards of presentation.
- Address guest inquiries and resolve any issues or complaints in a professional manner.
- Maintain cleanliness and organisation of the front of house area, including dining spaces and waiting areas.
- Collaborate with kitchen and bar staff to ensure smooth service flow.
- Uphold health and safety regulations at all times.

**Qualifications**
- Previous experience in a customer service role, preferably within the hospitality industry, is advantageous but not essential.
- Strong communication skills with an ability to engage positively with guests.
- Ability to work well under pressure while maintaining attention to detail.
- A team player who is willing to assist colleagues when necessary.
- Flexibility to work various shifts, including evenings and weekends.
- A passion for delivering outstanding service and creating memorable experiences for guests. Join us in providing an exceptional dining experience that keeps our guests coming back

**Job Type**: Part-time

Pay: £12.44-£13.00 per hour

Expected hours: 12 - 16 per week

Work Location: In person